Cecelia Castillo
FORT WORTH,Texas
Summary
Experienced and career focused leasing specialist with 8 plus years' experience. Knowledgeable in Fair Housing Laws and local regulations. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Property Manager
The Preserve at Willow Park
Willow Park, TX , Texas
2022.08 - Current
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Updated tenant and unit information to keep current in housing database.
Senior Leasing Manager
The Berkeley
Fort Worth, TX
2018.04 - 2022.08
- Managed daily and weekly marketing and leasing plans,for over 700 units
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Established key relationships with potential leasers and renters.
- Collected, completed and processed lease applications.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Leasing Consultant
Springlake
Haltom City, TX
2017.03 - 2018.01
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Distributed and followed up on tenant renewal notices.
- Escalated major issues to property manager for immediate remediation.
Leasing Consultant
Santa Rosa At Las Colinas
Las Colinas , Tx
2016.10 - 2017.02
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
GED
Venture School
2010.05
Education
No Degree - Sales And Marketing Education
Tarrant County College District
Fort Worth, TX05.2014
Skills
- LEADERSHIP
- SALES-ORIENTED
- CUSTOMER SERVICE
- TAA
- YARDI
- YIELDSTAR
- AIRM
- ONESITE
- REALPAGE
- RESMAN
- LRO
- CRM
- Closing and Contract Negotiations
- Customer Service and Satisfaction
- Money Handling
- Sales Reporting
- Closing Oversight
- Vendor Management
Timeline
Property Manager
The Preserve at Willow Park
2022.08 - Current
Senior Leasing Manager
The Berkeley
2018.04 - 2022.08
Leasing Consultant
Springlake
2017.03 - 2018.01
Leasing Consultant
Santa Rosa At Las Colinas
2016.10 - 2017.02
GED
Venture School
2010.05
No Degree - Sales And Marketing Education
Tarrant County College District
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