Cecelia Castillo
FORT WORTH,Texas
Summary
Experienced and career focused leasing specialist with 8 plus years' experience. Knowledgeable in Fair Housing Laws and local regulations. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Property Manager
The Preserve at Willow Park
Willow Park, TX, Texas
08.2022 - Current
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Updated tenant and unit information to keep current in housing database.
Senior Leasing Manager
The Berkeley
Fort Worth, TX
04.2018 - 08.2022
- Managed daily and weekly marketing and leasing plans,for over 700 units
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Established key relationships with potential leasers and renters.
- Collected, completed and processed lease applications.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Leasing Consultant
Springlake
Haltom City, TX
03.2017 - 01.2018
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Distributed and followed up on tenant renewal notices.
- Escalated major issues to property manager for immediate remediation.
Leasing Consultant
Santa Rosa At Las Colinas
Las Colinas , Tx
10.2016 - 02.2017
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
GED
Venture School
05.2010
Education
No Degree - Sales And Marketing Education
Tarrant County College District
Fort Worth, TX05.2014
Skills
- LEADERSHIP
- SALES-ORIENTED
- CUSTOMER SERVICE
- TAA
- YARDI
- YIELDSTAR
- AIRM
- ONESITE
- REALPAGE
- RESMAN
- LRO
- CRM
- Closing and Contract Negotiations
- Customer Service and Satisfaction
- Money Handling
- Sales Reporting
- Closing Oversight
- Vendor Management
Timeline
Property Manager
The Preserve at Willow Park
08.2022 - Current
Senior Leasing Manager
The Berkeley
04.2018 - 08.2022
Leasing Consultant
Springlake
03.2017 - 01.2018
Leasing Consultant
Santa Rosa At Las Colinas
10.2016 - 02.2017
GED
Venture School
05.2010
No Degree - Sales And Marketing Education
Tarrant County College District
Similar Profiles
Tracie JohnsonTracie Johnson
Park Services Specialist at Paynes Prairie Preserve State ParkPark Services Specialist at Paynes Prairie Preserve State Park
Vanja BoothVanja Booth
Trail Steward at Hudson Highlands State Park PreserveTrail Steward at Hudson Highlands State Park Preserve
Monson Nicklie JrMonson Nicklie Jr
Facilities Maintenance at DENALI NATIONAL PARK AND PRESERVEFacilities Maintenance at DENALI NATIONAL PARK AND PRESERVE