Cecelia DeBoer
Tea,SD
Summary
A steadfast, hard worker committed to ensuring customer satisfaction by providing exceptional support to customers and colleagues alike, and willing to learn and contribute to the team as a whole. An effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Associate Team Leader
T.E.A.M. HAUS
09.2020 - 09.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Worked hands-on with staff to guarantee that concerns were solved efficiently and effectively.
- Worked a flexible schedule, and covered extra shifts to accommodate business needs.
Customer Service Associate Cashier
T.E.A.M. HAUS
05.2016 - 09.2020
- Fulfilled everyday duties such as balancing and working the cash register, preparing food and deli items correctly, and closing the store.
- Verified age for alcohol purchases according to state regulations.
- Maintained cleanliness of bathrooms and public spaces to exceed company expectations.
Server
Johnny Carinos Country Italian
07.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled customer complaints professionally, resolving issues promptly.
Server
Whiskey Creek® Wood Fire Grill
02.2022 - 06.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Served food and beverages promptly with focused attention to customer needs.
Barista Shift Supervisor
Starbucks
08.2021 - 02.2023
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained, scheduled, and supervised incoming shift supervisors to maintain and uphold store standards.
- Guaranteed smooth daily operations through regular inventory checks and timely reordering of supplies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Summer Camp Program Area Director
Sioux Council BSA
05.2019 - 08.2021
- Developed and implemented strategies to enhance operational efficiencies in the area.
- Conducted regular meetings with managers to review performance metrics and discuss areas of improvement.
- Monitored daily operations to identify any potential risks or issues that could affect the customers.
Summer Camp Counselor
Sioux Council BSA
05.2016 - 08.2018
- Assisted, planned, and executed the daily activities of campers.
- Assisted with meal preparation and served meals in an organized hands-on manner.
- Provided first aid when needed in accordance with established procedures.
- Performed regular maintenance tasks around the campsite, including cleaning cabins and bathrooms.
Education
Associate of Applied Science - Human Services, Emphasis On Addiction Studies
Southern New Hampshire University
Hooksett, NH09.2026
High School Diploma -
Mitchell High School
Mitchell, SD05.2021
Skills
- Team Management
- Training and Coaching
- Customer Satisfaction
- Key-holder Experience
- Public Speaking
Certification
- ServSafe Food + Beverage Certified
- CPR and First-Aid Certified
Timeline
Server
Johnny Carinos Country Italian
07.2023 - 11.2023
Server
Whiskey Creek® Wood Fire Grill
02.2022 - 06.2023
Barista Shift Supervisor
Starbucks
08.2021 - 02.2023
Customer Service Associate Team Leader
T.E.A.M. HAUS
09.2020 - 09.2024
Summer Camp Program Area Director
Sioux Council BSA
05.2019 - 08.2021
Customer Service Associate Cashier
T.E.A.M. HAUS
05.2016 - 09.2020
Summer Camp Counselor
Sioux Council BSA
05.2016 - 08.2018
Associate of Applied Science - Human Services, Emphasis On Addiction Studies
Southern New Hampshire University
High School Diploma -
Mitchell High School
Similar Profiles
Leo FailoniLeo Failoni
Security Guard at T.E.A.M. Security, Total Events and ManagementSecurity Guard at T.E.A.M. Security, Total Events and Management
Kian IshaniKian Ishani
Brand Ambassador at T.E.A.M. EnterpriseBrand Ambassador at T.E.A.M. Enterprise
Kaitlyn ShivelyKaitlyn Shively
Certified Occupational Therapy Assistant at The T.E.A.M. ApproachCertified Occupational Therapy Assistant at The T.E.A.M. Approach
Jeremy CrozatJeremy Crozat
IT FIELD SERVICE MANAGER at Marco TechnologiesIT FIELD SERVICE MANAGER at Marco Technologies
Ngoclan NguyenNgoclan Nguyen
Assistance Manager/Nail Technician at Envy Nails and SpaAssistance Manager/Nail Technician at Envy Nails and Spa