Cecelia Evans

• Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Apply strong leadership skills and problem-solving skills to maintain team efficiency and organize workflows.
• Lead a team of 20 staff members
• Ensure seamless daily operations, including reports timesheets, scheduling an ePARS
• Improve costumer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Open and close the agency

• As a lead worker help oversee the technicians by training and assist them to process transactions such as titles and registrations.
• Answer Customer inquiries and complaints. Ensuring that the customer had a pleasant visit.
• Assist maintaining daily and monthly reports in inventory
• Be a team leader

• Conducted technical and clerical tasks, including verifying six-point documents for processing New Jersey driver's licenses, permits, and state ID’s

• Verify documents to meet INS and Homeland Security requirements

• Perform cashier duties

• Follow the rules of regulations of Mvc’s policy and procedures.

• Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
• Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
• Monitored and documented client progress toward meeting goals and objectives.
• Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
• Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
• Complete daily progress, notes, and monitor medication
• Perform other duties assigned by the supervisor