Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cecelia Gardiner

ADEL

Summary

I have developed a strong sense of how to approach customer service the right way, handling different needs in different situations. I can handle stress in a fast past environment while also being able to organize behind the scenes. Working at multiple different places not only helped build my skills as a barista but as a sales associate as well as I had to be able to be involved in several parts of the store helping customers with a variety of things.


I am now a student at the University of Iowa working on a enterprise leadership degree which will help me to gain knowledge in business as well as communication studies.

Overview

4
4
years of professional experience

Work History

Barista

Scooters
07.2023 - 07.2024
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Barista

Scheels
06.2022 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Organized back stock and items on the floor.

Referee

City Of Adel City Hall
11.2020 - 02.2022
  • Kept track of time and scores during games
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Coordinated with other referees to execute smooth and consistent games.
  • Supported fair competition by remaining impartial in decision-making processes.
  • Communicated with fans, coaches, players, and other referees.

Education

ADM High School
Adel, IA
05-2024

Skills

  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Cash register operation
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving

Languages

English
Native or Bilingual

Timeline

Barista

Scooters
07.2023 - 07.2024

Barista

Scheels
06.2022 - 08.2023

Referee

City Of Adel City Hall
11.2020 - 02.2022

ADM High School