CEcia PUENTE
El Paso
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Manager
Montana East Hardware
01.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized environment for patrons.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases and locate items.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Evaluated financial records to detect errors and discrepancies.
- Aided audit preparation efforts by maintaining organized
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
Courier
Uber
03.2023 - 02.2024
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating personal vehicle for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicle clean and well-maintained, ensuring reliable performance for daily use.
Security Officer
Signal 88
08.2019 - 10.2020
- Patrolled and monitored premises in company vehicle and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Business Owner
Princesas Beauty Supply
01.2007 - 01.2014
- Managed day-to-day business operations.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
- Recruited, hired, and trained initial personnel.
- Assisted in planning promotional events to ensure seamless execution and maximum impact on target audience.
- Developed creative design for print materials, brochures, banners, and signs.
- Prepared vendor invoices and processed incoming payments.
Kitchen Supervisor
ARAMARK
01.2002 - 01.2004
- Trained new team members (Inmates) on kitchen procedures, safety protocols, and company standards.
- Managed daily operations, including supervising inmate work details and meal distribution.
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Prevented unauthorized inmate access to facilities by enforcing strict entry protocols.
- Maintained a safe environment for inmates and employees through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
Mountain View High School
El Paso, IL05-1998
Skills
- Customer service
- Team leadership
- Time management
- Complex Problem-solving
- Documentation and reporting
- Relationship building
- Schedule preparation
- Business administration
- Marketing
- Budget control
Awards And Acknowledgements
- I recognize myself for completing all 4 years of High School in a period of two and a half years. To make it more challenging, I had a one-year-old baby and English isn’t my native language. I was obligated to learn faster than most.
- Private Investigator License
- Life Insurance Agent License.
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Courier
Uber
03.2023 - 02.2024
Security Officer
Signal 88
08.2019 - 10.2020
Manager
Montana East Hardware
01.2017 - Current
Business Owner
Princesas Beauty Supply
01.2007 - 01.2014
Kitchen Supervisor
ARAMARK
01.2002 - 01.2004
High School Diploma -
Mountain View High School
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