Cecil Sandhoff
Chicago,Illinois
Summary
Detail-oriented professional with 2 years in pharmacy operations and 5 years in customer service. Skilled in organizational tasks, data entry, and critical thinking, with a strong ability to excel in fast-paced environments. Seeking to leverage experience in administrative support and customer care to contribute to community-focused initiatives.
Overview
7
7
years of post-secondary education
7
7
years of professional experience
Work History
Certified Pharmacy Technician
CVS Pharmacy
Rapid City, SD
06.2026 - Current
- Processed 400-700 prescriptions daily in high-volume community pharmacy, ensuring accuracy and timely service despite limited staff
- Resolved 10 insurance claims per hour, addressing billing discrepancies for vacation clientele with complex coverage needs
- Managed inventory levels and restocked medications as needed.
- Assisted customers with medication inquiries and health consultations.
Float Pharmacy Technician
Genoa Healthcare
Rapid City, SD
03.2026 - 06.2026
- Supported long-term care and community pharmacy operations for acute mental healthcare facilities, ensuring consistent medication access
- Adapted across 4 locations in several states, providing floater coverage to maintain service continuity during staff absences
- Utilized Microsoft Office to organize tasks and ensure precise fulfillment of acute and chronic medication management
Certified Pharmacy Technician
PharMerica
Rapid City, SD
10.2025 - 03.2026
- Fulfilled daily medication orders for 10+ vulnerable long-term care facilities within 24-hour turnaround requirements
- Rotated through order entry, filling, recordkeeping, and inventory management to ensure seamless pharmacy operations
- Operated prescription processing programs, including Framework, ensuring precision and adherence to regulatory standards
Pharmacy Technician
Walmart
Rapid City, SD
12.2024 - 10.2025
- Supported accurate, timely prescription service for diverse patient population in high-volume community pharmacy
- Completed comprehensive technician training, demonstrating competency in medication reconstitution and core pharmacy workflows
- Dispensed medications accurately to customers and healthcare providers.
- Processed prescriptions using pharmacy management software efficiently.
- Assisted pharmacists in managing inventory and ordering supplies.
Patient Access Specialist
Monument Health
Rapid City, SD
08.2024 - 12.2024
- Checked in 10-15 emergency room patients daily using Epic during peak periods in high-acuity hospital, facilitating streamlined front-end patient flow
- Cross-trained in multiple reception areas across hospital, ensuring flexible coverage and consistent support
- Facilitated patient registration and appointment scheduling for diverse healthcare services.
- Managed insurance verification and eligibility checks for incoming patients.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
Dining Hall Clerk
Sodexo
Spearfish, SD
08.2023 - 12.2023
- Provided friendly greetings to guests, maintained a clean and welcoming dining environment, and supported efficient closing operations in a campus dining setting
- Coordinated with team members to streamline workflow processes.
Barista
Starbucks
Aurora, CO
11.2022 - 06.2023
- Prepared beverages to standard specifications, maintained clean and organized station, and delivered exceptional customer service in fast-paced environment
- Provided exceptional customer service by engaging with customers and addressing their needs.
- Maintained cleanliness and organization of the café area and equipment.
Tutor
Varsity Tutors
09.2020 - 11.2022
- Delivered individualized instruction to K-12 students in various subjects, enhancing understanding and readiness for coursework and standardized tests
- Coordinated flexible scheduling to provide reliable tutoring support tailored to student availability
- Developed personalized lesson plans for diverse student needs.
- Facilitated engaging tutoring sessions in various subjects.
- Assessed student progress through regular quizzes and feedback.
Trainer and Supervisor
Freddy's Frozen Custard and Steakburgers
Centennial, CO
07.2019 - 02.2020
- Trained and supervised new hires in food and beverage preparation, ensured station cleanliness, and fostered a welcoming environment for customers
- Facilitated training sessions for new team members on customer service standards.
- Monitored team performance to ensure adherence to company policies and procedures.
Education
Bachelor of Science - Biology
Roosevelt University
Chicago, IL 08.2023 - 09.2026
High School Diploma -
Grandview High School
Aurora, CO 08.2016 - 05.2020
Skills
- Microsoft Office
- Data entry
- Recordkeeping
- Customer service
- Phone etiquette
- Time management
- Effective communication
- Conflict resolution
- Critical thinking
- Organizational skills
- Alphabetical organization
- Reading and teaching
Timeline
Certified Pharmacy Technician
CVS Pharmacy
06.2026 - Current
Float Pharmacy Technician
Genoa Healthcare
03.2026 - 06.2026
Certified Pharmacy Technician
PharMerica
10.2025 - 03.2026
Pharmacy Technician
Walmart
12.2024 - 10.2025
Patient Access Specialist
Monument Health
08.2024 - 12.2024
Bachelor of Science - Biology
Roosevelt University
08.2023 - 09.2026
Dining Hall Clerk
Sodexo
08.2023 - 12.2023
Barista
Starbucks
11.2022 - 06.2023
Tutor
Varsity Tutors
09.2020 - 11.2022
Trainer and Supervisor
Freddy's Frozen Custard and Steakburgers
07.2019 - 02.2020
High School Diploma -
Grandview High School
08.2016 - 05.2020