Cecilia Acuna
Casa Grande,USA
Summary
Detail-oriented baker with a strong focus on customer satisfaction, food safety, and team collaboration. Proven ability to produce high-quality baked goods while maintaining a clean and organized work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Baker
Bashas
Casa Grande, AZ
10.2023 - 01.2024
- Prepared dough and baked a variety of bread and pastries following established recipes.
- Maintained cleanliness and organization in work area to meet health and safety standards.
- Operated ovens and mixers efficiently, ensuring quality control throughout baking process.
- Assisted in inventory management by tracking supplies and notifying management of shortages.
Baker
Safeway
Seaside, OR
01.2014 - 10.2019
- Applied decorating techniques to finished products, enhancing visual appeal for display cases.
- Adapted quickly to changes in production demands, maintaining efficiency under pressure.
- Participated in training sessions to improve baking skills and product knowledge consistently.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
Restaurant Hostess
Mo's
Seaside, OR
02.2018 - 09.2018
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and reduce wait times.
- Communicated effectively with kitchen and serving staff to coordinate guest needs.
- Maintained cleanliness and organization of entrance area for positive first impressions.
- Monitored waitlists accurately, providing timely updates to guests awaiting seating.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Deli Clerk
Safeway
Seaside, OR
01.2013 - 01.2014
- Managed deli operations, ensuring compliance with food safety and sanitation standards.
- Assisted customers with product selection, providing recommendations and addressing inquiries.
- Operated slicing machines and scales to prepare deli meats and cheeses efficiently.
- Trained new staff on deli procedures, enhancing team performance and service quality.
- Collaborated with management to develop promotional displays, increasing customer engagement in the deli section.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Education
Bachelor of Science - Behavioral Sciences
Grand Canyon University
Phoenix, AZ06-2030
GED -
South Mountain Community College
Phoenix, AZ10-1998
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Cleanliness standards
- Adaptive and creative
- Oven operation
- Time management
- Dough handling
- Bread making
- Product presentation
- Opening and closing duties
- Kitchen equipment operation
- Waste reduction
- Pastry preparation
- Cake decorating
- Holiday baking
- Visual merchandising
- Portion control
- Recipe creation and conversion
- Stock rotation
- Specialty breads
- Temperature control
- Multitasking and organization
- Baking
Certification
Peer Support Specialist Learning Certification
Timeline
Baker
Bashas
10.2023 - 01.2024
Restaurant Hostess
Mo's
02.2018 - 09.2018
Baker
Safeway
01.2014 - 10.2019
Deli Clerk
Safeway
01.2013 - 01.2014
Bachelor of Science - Behavioral Sciences
Grand Canyon University
GED -
South Mountain Community College