Cecilia Brandenburg

• Attend regular team meetings for open communication channels, addressing concerns, and sharing best practices among staff members.
• Ensured regulatory compliance through meticulous record-keeping, documentation, and adherence to industry guidelines.
• Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting qualified candidates to join the clinic team.
• Developed and implemented staff training programs for improved skillsets and increased employee retention rates.
• Streamlined clinic operations by implementing efficient scheduling systems and staff coordination.
• Enhanced patient satisfaction with timely appointment scheduling and effective communication strategies.
• Coordinated cross-departmental collaboration for seamless patient care transitions.
• Maintained accurate inventory management to reduce waste while ensuring necessary supplies were readily available when needed.
• Hired, trained and supervised employees to maintain team of high performers.
• Conducted frequent walk-throughs to maintain safe work environment.
• Review potential Admissions for approval, and schedule admit dates.

• Assisted applicants with admissions packet and served as point of contact throughout admissions process.
• Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
• Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
• Completed admissions duties with timeliness and accuracy.
• Participated in the development of new admissions policies that aligned with institutional goals and met legal requirements for nondiscrimination.
• Built and maintained relationship with The 9 Tribes of Oregon and others around the Nation.
• Archived and built charts, kept neat and orderly system of potential clients.

• Collaborated with physicians to determine effective combination of therapy and medical treatments for patients in recovery.
• Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
• Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
• Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completion of formal treatment programs.
• Assessed and treated patients through [Type] addictions, making referrals for comorbid conditions.
• Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
• Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
• Improved client retention rates by providing empathetic support and guidance throughout the recovery process.
• Promoted self-care practices among clients, teaching them effective stress management techniques that contributed to lasting recovery success.
• Served as a liaison between clients and social service agencies, advocating for additional resources whenever necessary.
• Conducted thorough assessments to accurately diagnose individuals struggling with substance use disorders.
• Collaborated with multidisciplinary team members to ensure comprehensive care for clients.
• Implemented evidence-based interventions, such as cognitive-behavioral therapy and motivational interviewing, to help clients overcome personal barriers to recovery.
• Provided counseling and support to clients with drug and alcohol abuse issues.
• Displayed sensitivity to cultural and linguistic needs of clients.

• Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
• Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
• Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
• Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
• Logged and filed incident reports, detailing significant occurrences during assigned shifts.
• Conducted regular safety inspections of common areas and individual units to ensure compliance with local regulations and policies.
• Improved facility cleanliness by organizing and supervising regular maintenance tasks.

• Carried out interventions where necessary, adhering to facility guidelines and OAR regulations.

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.