Cecilia Clark
Iowa City,IA
Summary
Fast learning worker with focus on exceptional customer service. Offers previous hands on experience in fast paced environments while working closely with other team members. Has +2 year experience with general retail work and food service.
Overview
3
3
years of professional experience
Work History
Coffee Shop Barista
Hyvee
Iowa City, IA
06.2024 - Current
- Prepared and served coffee, espresso drinks, blended beverages, and teas.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Sales Associate
Bath and Body Works, Limited Brands
Coralville, Iowa
10.2023 - 09.2024
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in the market place.
- Ticketed, arranged and displayed merchandise to promote sales.
Barista
Java House Coffee Roasters
Iowa City, IA
09.2022 - 10.2023
- Prepared specialty coffee drinks and food in a fast paced, team based environment.
- Developed skills in time management, teamwork, and costumer service.
- Monitored inventory levels of supplies and restocked when necessary.
- Operated cash registers to process customer payments.
Education
High School Diploma -
Scattergood Friends School
West Branch, IA06-2022
Associate of Arts - Culture-Communication-Human Behavior
Kirkwood Community College
Cedar Rapids, IASkills
- Menu memorization
- Food preparation
- Beverage preparation
- Espresso machine operation
- Exceptional customer service
- Exceptional teamwork
Timeline
Coffee Shop Barista
Hyvee
06.2024 - Current
Sales Associate
Bath and Body Works, Limited Brands
10.2023 - 09.2024
Barista
Java House Coffee Roasters
09.2022 - 10.2023
High School Diploma -
Scattergood Friends School
Associate of Arts - Culture-Communication-Human Behavior
Kirkwood Community College
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