Cecilia Colindres-Rogers

• Established and nurtured relationships with healthcare providers to streamline patient appointment scheduling.
• Managed main telephone line for primary-care and pediatric departments in ambulatory clinics outside main hospital. Scheduled new-patient, newborn, and follow-up appointments efficiently.
• Conducted insurance coverage verification and efficiently routed inquiries to finance specialty clinics and associated departments.
• Acted as a reliable liaison, delivering culturally-sensitive support to effectively address the needs of Hispanic patients.

Collected vital signs and updated medication lists to assist in patient care. Administered treatments as directed by physicians, including vaccine injections and nebulizer therapy.

coordinated room assignments , scheduled follow ups , and ordered labs/ancillary tests per provider requests.