Cecilia Fiacco
GOODYEAR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Cal Ranch
Goodyear
05.2025 - Current
- Trained new employees on product knowledge, customer service, and cash handling to ensure consistent service quality.
- Monitored sales floor to ensure compliance with visual merchandising standards, enhancing customer experience.
- Collaborated with management to develop promotional displays and merchandising strategies.
- Managed inventory levels and coordinated stock replenishment to ensure optimal product availability.
- Resolved customer complaints promptly, maintaining strong relationships.
- Processed returns and exchanges per established guidelines, ensuring customer satisfaction.
Respite Caregiver
One Life Unlimited
Goodyear
02.2024 - Current
- Delivered compassionate care and support to enhance quality of life for individuals with diverse needs.
- Facilitated playtime, meal preparation, bathing, dressing, and toileting to support daily living activities.
- Facilitated engaging activities to enhance client social interaction and well-being.
- Supervised children during activities to ensure safety and engagement. in a safe and nurturing environment while parents took short-term breaks from caregiving responsibilities.
Retail Sales Associate
Cal Ranch
Goodyear
01.2022 - 05.2025
- Welcomed customers and offered assistance in finding desired items, boosting satisfaction rates.
- Helped customers by answering questions and locating merchandise.
- Delivered personalized product recommendations, enhancing customer satisfaction during selection process.
- Managed point-of-sale system for efficient transaction processing, ensuring smooth customer checkout experience.
- Ensured a clean and organized sales floor to improve overall shopping experience.
- Monitored stock levels and informed management of restocking needs to maintain inventory availability.
Education
High School Diploma -
Trivium Preparatory Academy- Great Hearts
Goodyear, AZ05-2024
Skills
- Merchandising standards compliance
- Merchandising strategy development
- Product knowledge
- Cash handling
- Staff training
- Customer service
- Team collaboration
- Inventory management
Timeline
Retail Supervisor
Cal Ranch
05.2025 - Current
Respite Caregiver
One Life Unlimited
02.2024 - Current
Retail Sales Associate
Cal Ranch
01.2022 - 05.2025
High School Diploma -
Trivium Preparatory Academy- Great Hearts