Douglas O'Steen
Seffner,FL
Summary
Achieved team success through the effective application of organizational skills and a commitment to excellence.,Enhanced company vision by fostering a dedicated work ethic and ensuring team alignment.,Advanced personal and professional development by actively pursuing learning opportunities.
Overview
37
37
years of professional experience
Work History
Retail Supervisor
SAS Retail Services
Tampa, FL
05.2021 - Current
- Assisted in hiring and training team members for merchandising roles from Stark, Florida to Naples, Florida. Supported team development by providing training resources and guidance for team success.
- Supported store manager in overseeing new hire onboarding and enhancing existing training programs.
- We’re closely with Walmart management and coaches to successfully merchandise displays in store.
- Built strong relationships with customers through positive attitude and attentive response.
Lead Merchandiser
Acosta Sales and Marketing
Tampa, FL
03.2015 - 05.2021
- Maximized efficiency by removing safety hazards and debris from work areas.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Assisted Store Manager with new hire processing and existing training programs.
- Cross-trained and provided back up for customer service managers.
- Built strong relationships with customers through positive attitude and attentive response.
Chief Engineer
Residence Inn By Marriott
Tampa, FL
03.2005 - 04.2010
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Rolled out improved training programs for maintenance employees.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Supervisor of Maintenance
Dallas Bull
Tampa, FL
06.2002 - 03.2005
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
Grocery and Produce Manager
Fresh Market Inc.
Tampa, FL
10.1999 - 06.2002
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Coached and mentored new team members.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Front End Supervisor
Publix Super Markets
Tampa, FL
02.1989 - 10.1999
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Promoted importance of security and customer tracking to minimize store losses.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
General - Business
Chamberlain High School
Tampa, FL5 1991
Skills
- Supported vendor relationships to enhance product offerings
- Assisted in acquiring product knowledge to better serve customers
- Maintained corporate visual standards to ensure brand consistency
- Provided retail sales support to optimize customer experience
- Participated in stocking and replenishing inventory to meet demand
- Collaborated in creating merchandising plans to drive sales
Accomplishments
Self starter
Timeline
Retail Supervisor
SAS Retail Services
05.2021 - Current
Lead Merchandiser
Acosta Sales and Marketing
03.2015 - 05.2021
Chief Engineer
Residence Inn By Marriott
03.2005 - 04.2010
Supervisor of Maintenance
Dallas Bull
06.2002 - 03.2005
Grocery and Produce Manager
Fresh Market Inc.
10.1999 - 06.2002
Front End Supervisor
Publix Super Markets
02.1989 - 10.1999
General - Business
Chamberlain High School