Cecilia Flores

• Worked cooperatively with veterinarians, staff, and other facilitators in the hospital under difficult
  and unusual circumstances to properly ensure and maintain a balanced work flow
• Properly acknowledged clients and patients by addressing their needs such as scheduling

appointments, developing treatment plans/estimates, and organizing surgeries; collecting personal, medical, and insurance documents and confidentially entering it into a computer database and hard physical file

• Answered busy multi-line phone systems with courtesy and sought to answer all of clients'
  questions or concerns
• Developed solutions that accommodate both client and company.
• Created legal medical records and inventory sheets for hospital use such as anesthesia/surgery
  release forms, examination report sheets, payment contracts
• Maintained accurate daily records of patient progress, surgery logs, x-ray logs, and Drug
  Enforcement Administration logs
• Placed Intravenous Catheters and administered routine, post-operative and/or daily treatments
  to animals in collaboration with a veterinarian
• Collected specimen blood samples via venipuncture from jugular, cephalic, or lateral/medial saphenous veins; collected sterile urine samples via ultrasound guided cystocentesis; for in-house and out-house laboratory analysis
• Assisted veterinarian during surgical procedures by creating and maintaining an unobstructed
  surgical field
• Induced patients with controlled substances and injectables, inhalant anesthetics via trachea tube/mask, intravenous, intramuscular, or subcutaneous injection; positioned animals for diagnostic imaging such as radiographs and ultrasonography
• Preformed regular equipment maintenance
• Ran further patient in-house diagnostics such as feline leukemia virus, feline immunodeficiency
  virus, feline panleukopenia virus, canine parvovirus, canine pancreatitis SNAP tests; Prepared microscope slides and performed basic ear and skin cytology tests