Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
UTSW Medical Center
04.2023 - Current
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced stress for patients and families through effective communication and empathetic support.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Surgical ICU Patient Care Assistant
Parkland Memorial Hospital
08.2018 - 04.2023
Monitor and document patient data, including intake and output; weight; temperature; pulse rate, respiration rate, and blood pressure. Recognize abnormal values immediately by comparing them with normal parameters set by nurses or physicians.
Perform basic hygiene care, following the Department of Nursing policies, procedures and unit standards. This includes but is not limited to peri-care (skin changes), oral care (mouthwash) daily hygiene and linen changes.
Transport and transfer patients in accordance with policies and procedures to imaging, surgical or other appointments.
Performs the role of sitter or front desk unit coordinator as needed, documents as required.
Establishes and fosters relationships with healthcare team members by communicating openly, honestly, and respectfully.
Food Service Attendant
Parkland Memorial Hospital
09.2016 - 07.2017
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Responded to patient inquiries and resolved complaints to establish trust and increase satisfaction.
Floral Designer
Central Market
01.2012 - 08.2016
Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
ACHD Surgical Coordinator/Pediatric CT Surgery APP at UTSW Medical Center/Children's Medical CenterACHD Surgical Coordinator/Pediatric CT Surgery APP at UTSW Medical Center/Children's Medical Center
Delivery Coordinator/Stores Clerk at UTSW Medical Center (Animal Resource Center)Delivery Coordinator/Stores Clerk at UTSW Medical Center (Animal Resource Center)