Cecilia Gonzalez
Chico,CA
Summary
Dynamic Junior Writer and Editor at Obsidian Media, adept in generating engaging content and boosting brand visibility. Excelled in customer engagement and verbal communication across diverse roles, including a notable stint at Trailblazer Pet Supply. Proven track record in enhancing reader engagement and maintaining high cash handling accuracy, demonstrating reliability and a positive demeanor.
Overview
5
5
years of professional experience
Work History
Retail Associate
Trailblazer Pet Supply
09.2023 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Received and processed weekly shipments.
Babysitter/ Housesitter
Various Family and Friends
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Guided school homework and read bedtime stories to support development.
Junior Writer and Editor
Obsidian Media
10.2022 - 06.2023
- Collaborated with team members to produce high-quality written materials for diverse client needs.
- Gathered relevant information for assigned writing topics through interviews and other primary sources as needed.
- Streamlined communication by creating concise internal memos and reports for team members and management.
- Managed multiple assignments simultaneously while adhering to strict deadlines, ensuring timely project completion.
- Assisted in the development of engaging blog posts, driving website traffic and reader engagement.
- Generated compelling social media content, boosting brand visibility and user interaction rates.
Education
Bachelor of Arts - Journalism And Public Relations
University of California - Chico
Chico05.2027
High School Diploma -
Madras High School
Madras, OR06.2023
Skills
- Customer Engagement
- Positive and engaging demeanor
- Cash Handling Accuracy
- Reliability and punctuality
- Merchandise Display
- Store maintenance
- Verbal and written communication
- Cleaning and sanitizing
- Self-directed learning
- Product Knowledge Expertise
- Brand representation
- Sales Promotion
Timeline
Retail Associate
Trailblazer Pet Supply
09.2023 - Current
Junior Writer and Editor
Obsidian Media
10.2022 - 06.2023
Babysitter/ Housesitter
Various Family and Friends
01.2020 - Current
Bachelor of Arts - Journalism And Public Relations
University of California - Chico
High School Diploma -
Madras High School
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