Cecilia Gonzalez
Moreno Valley
Summary
Detail-oriented Team Lead specializing in warehouse operations with a focus on inbound logistics and inventory management. Proven track record in optimizing workflow, supervising teams, and enhancing customer satisfaction while adhering to safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team lead
TechStyle Fashion
Perris
10.2025 - 05.2026
- Operated forklifts to transport materials across warehouse safely.
- Supervised team of operators, ensuring adherence to safety protocols.
- Trained new staff on equipment operation and safety procedures.
- Utilized RF scanners to track shipments entering and leaving the warehouse facility.
- Operated forklift to move and store inventory in warehouse.
- Kept detailed records of product movements within the warehouse using computer software programs.
- Monitored stock levels and communicated shortages or discrepancies to management.
- Assessed work areas for potential hazards and took appropriate steps to mitigate risks.
Lead (Inbound/VAS/IC)
Nippon Express
Perris
01.2023 - 10.2025
- Trained new hires on proper handling and storage techniques to minimize product damage during the return process
- Developed and maintained strong relationships with key stakeholders to ensure alignment of goals and objectives
- Assisted customers in troubleshooting product issues over the phone or via email/chat support channels
- Expert in Receiving and put away. Keeping track of over 10k SKUs. Container log and incoming shipments. As well as scheduling incoming deliveries.
- Conducted cycle counts to verify inventory accuracy and ensure proper stock levels.
- Managed inventory control processes, ensuring accurate tracking and documentation of all incoming and outgoing products
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
- Coordinated scheduling of departmental days off to ensure adequate staffing levels.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Inventory Associate
Forever 21
Perris
04.2022 - 01.2023
- Packing orders
- RF scanner
- Conducted regular audits to ensure inventory accuracy and identify any discrepancies
- Utilized barcode scanning technology to track and monitor inventory levels
- Optimized warehouse layout for improved organization and accessibility of inventory items
- Trained new employees on proper handling, storage, and tracking of inventory items
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
Inbound Clerk
Nippon Express
Perris
12.2021 - 01.2023
- Provided exceptional customer service to inbound callers, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Performed regular cycle counts and audits to ensure inventory accuracy and minimize discrepancies
- Operated various material handling equipment such as forklifts and pallet jacks in a safe manner
- Assisted in loading/unloading trucks using appropriate lifting techniques to prevent injuries or damages
- Tracked inbound/outbound shipments using tracking systems/software tools
- Excel, WMS, Outlook, and work expert
Food Manufacturing
Garden Highway Foods
Riverside
01.2019 - 04.2022
- Participated in food manufacturing processes to produce quality products
- Maintained clean and sanitary work environment, adhering to food safety regulations and ensuring product safety
- Adapted to cold environment, ensuring optimal working conditions for food preservation
- Executed palletizing of products, enhancing storage efficiency and streamlining transportation
- Monitored stock levels and rotated perishable items to ensure freshness.
- Inventory. Responsibilities were to stay at end of the day and count everything we had in the room, as well as COD at end of the day
- Provided excellent customer service by addressing customer inquiries, concerns, and special requests regarding food allergies or dietary restrictions
- Operated kitchen equipment safely and efficiently, including ovens, grills, fryers, slicers, etc
Education
High School Diploma -
Chino High School
Chino, CA05-2010
Skills
- Warehouse management system
- SAP Warehouse Management
- Team leadership
- Training programs
- Microsoft Outlook
- Warehouse software management
- Sit-down forklift operation
- Forklift
- Equipment operation
- Shipping & receiving
- Machine Operator
- Food Production
- Warehouse experience
- Data entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Inventory replenishment
- RF Scanner
Certification
- Forklift Certification
- Driver's License
- Pallet Jack Certification
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Team lead
TechStyle Fashion
10.2025 - 05.2026
Lead (Inbound/VAS/IC)
Nippon Express
01.2023 - 10.2025
Inventory Associate
Forever 21
04.2022 - 01.2023
Inbound Clerk
Nippon Express
12.2021 - 01.2023
Food Manufacturing
Garden Highway Foods
01.2019 - 04.2022
High School Diploma -
Chino High School