Cecilia Jackson
Atlanta,GA
Summary
Extensive experience in catering operations, including contract negotiation and order management, ensuring client satisfaction through effective communication and problem-solving skills. Directed catering activities while maintaining high standards of food quality and service delivery, resulting in positive customer relations. Demonstrated ability to maintain accurate records of orders and deliveries, contributing to efficient event coordination and financial reporting. Proficient in menu planning based on seasonal ingredients, ensuring quality control and adherence to food safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Manager
Alcon
Johns Creek, Georgia
02.2023 - Current
- Negotiated contracts with clients for catering services ensuring reasonable rates were charged.
- Maintained accurate records of orders and deliveries for catering services.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
- Directed catering activities, achieving high standards in food quality and service delivery.
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
- Ensured the quality of ingredients used in meals served at catered events.
Chef De Cuisine
SAGE Dining Services
Sandy Springs, Georgia
05.2018 - 06.2022
- Maintained a clean and organized kitchen environment.
- Assisted with preparation of meals during peak periods.
- Determined portion sizes for all dishes served in the restaurant.
- Conducted regular tastings to evaluate flavor profiles of dishes.
- Planned menus based on seasonal availability of ingredients.
Chef De Partie
Four Seasons Hotels and Resorts
Atlanta, Georgia
06.2015 - 06.2022
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Monitored food preparation techniques to ensure that high-quality products were served consistently.
- Conducted regular inspections of kitchen areas, equipment, utensils, and storage facilities to ensure they met hygiene requirements.
- Managed sauté, entreme, appetizer, and garde manger stations for a luxury hotel brand, ensuring high-quality culinary standards.
- Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.
- Adhered to health and safety regulations while preparing food items in the kitchen area.
Education
Bachelor of Arts - Culinary Arts And Restaurant Management
Johnson & Wales University, Miami, Florida,US
Miami, FL02-2000
Skills
- Contract negotiation
- Order management
- Customer relationship management
- Catering operations
- Quality control
- Menu planning
- Food safety
- Event coordination
- Staff training
- Time management
- Effective communication
- Problem solving
- Team leadership
- Client satisfaction
- Catering consultation
- ServSafe manager
- Staff leadership
- Menu supervision
- Menu tastings
- Event planning proficiency
Certification
Servsafe Manager,recertification's 2022.
Timeline
Catering Manager
Alcon
02.2023 - Current
Chef De Cuisine
SAGE Dining Services
05.2018 - 06.2022
Chef De Partie
Four Seasons Hotels and Resorts
06.2015 - 06.2022
Bachelor of Arts - Culinary Arts And Restaurant Management
Johnson & Wales University, Miami, Florida,US