Cecilia Johnson
St. Louis,MO
Summary
Customer-focused with more than years of experience within fast-paced, high-volume work environments. Highly personable and receptive to customers' needs. Well versed in post office products and services.
Overview
14
14
years of professional experience
Work History
PSE Clerk
UPS Postal Service
05.2024 - 02.2025
- Loaded and unloaded shipping containers and vehicles.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Used computer systems to track packages and update client information.
- Added accurate data entry into computer system to complete transactions.
- Weighed mail and computed pricing amounts.
Cashier/Key Holder
Dollar General (Store)
04.2022 - 04.2024
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Trained newly hired sales team in upselling techniques.
Printer Operator
Office Depot Inc
02.2020 - 03.2022
- Maintained printing equipment and performed minor repairs to reduce production downtime.
- Fed and labeled materials in preparation for packaging or mailing operations.
- Cleared paper jams and replaced toner to maximize equipment efficiency.
- Set up and operated printing press machines.
- Reviewed customer job specifications and document proofs to obtain printing project instructions.
Front End Food Cashier
Aramark
04.2018 - 03.2020
- Operated and sanitized kitchen and food preparation equipment.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked well in a team setting, providing support and guidance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Personal Shopping Assistant
Instacart
10.2017 - 02.2020
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Kept detailed records of daily activities through online customer database.
Guest Service Usher
Chaifetz Arena
01.2011 - 01.2015
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained updated knowledge of event information to provide guests with accurate details.
Janitor
ISS Facility Services
06.2012 - 12.2014
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
Education
No Degree - Pharmacy tech
St. Louis Trade School
01.2012
High School Diploma -
Normandy High School
05.2011
Skills
- Filing systems
- Data entry proficiency
- Deadline management
- Mail sorting
Reason For Gaps
Family reasons
Sometime a better opportunity
Timeline
PSE Clerk
UPS Postal Service
05.2024 - 02.2025
Cashier/Key Holder
Dollar General (Store)
04.2022 - 04.2024
Printer Operator
Office Depot Inc
02.2020 - 03.2022
Front End Food Cashier
Aramark
04.2018 - 03.2020
Personal Shopping Assistant
Instacart
10.2017 - 02.2020
Janitor
ISS Facility Services
06.2012 - 12.2014
Guest Service Usher
Chaifetz Arena
01.2011 - 01.2015
High School Diploma -
Normandy High School
No Degree - Pharmacy tech
St. Louis Trade School