Very interested in a job that will enhance my knowledge and help me grow in life and as an individual I also love the fast-paced environment and keeping busy!
Cecilia Link
Urbana
Summary
Positive, reliable, and energetic individual with eagerness to create a welcoming atmosphere and ensure smooth operations no matter the circumstance. Possesses solid understanding of inventory management and customer service, complemented by skills in team coordination and conflict resolution. Dedicated to enhancing guest experiences and maximizing operational efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Roosters Wings
05.2020 - 12.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Bartender
Roosters Wings
05.2020 - 12.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Pediatric Nursing
Clark State Community College
Springfield, OH06-2020
High School Diploma -
Mechanicsburg High School
Mechanicsburg06-2018
Skills
- Shift management
- Employee scheduling
- Food safety compliance
- Staff training and development
Accomplishments
- Achieved record breaking sales and profits by completing my job with accuracy and efficiency.
Interests
Timeline
Assistant Restaurant Manager
Roosters Wings
05.2020 - 12.2024
Bartender
Roosters Wings
05.2020 - 12.2024
Pediatric Nursing
Clark State Community College
High School Diploma -
Mechanicsburg High School
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