Cecilia Loza-Felix

• Customer Service /Cashier

-Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Preparing food

-Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

-Made food according to standard recipes with requested changes for customer satisfaction.

• Wash dishes

-Kept kitchen areas neat and clean by removing trash and organizing supplies.

• Stock Clerk

-Checked and pulled defective or expired products from shelves.

-Performed inventory control, such as counting, and stocking merchandise.

• Maintained effective team member communication.

• Customer service/Cashier

-Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.

-Assisted customers with returns, refunds and resolving transaction issues.

-Answered incoming calls from current customers and asked open-ended questions to determine needs.

• Stocking

-Pushed and stocked product in multiple departments and consistently met time targets.

• General Merchandise

-Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

-Updated pricing by changing labels and signage for short-term promotions and final clearances.