Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic
CECILIA MATA ALVARADO

CECILIA MATA ALVARADO

Mount Pleasant,TX

Summary

Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards. Meticulous and methodical professional with a deep understanding of manufacturing and production operations. Bringing 2 years of related experience.


Fast-working Scaffolder skilled working in all types of weather conditions and unafraid of heights. Committed and collaborative team player with attention to safety and fantastic organization. Works efficiently in confined spaces to build safe and effective scaffolding systems.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Quality Assurance Inspector

Diamond C
08.2023 - 12.2023
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Recommended changes to assembly and production lines based on repeat product issues.
  • Removed imperfect products from shipment line.

Scaffold Carpenter

Brown And Root
06.2022 - 01.2023
  • Assembling the scaolding high above the ground while installing tubing, wood plans, and safety measures for other construction employees
  • Securely attaching scaolds to larger structures
  • Coordinating the transport of heavy materials
  • Assembling piping systems
  • Completing visual equipment inspections.

Lead

Big Tex Trailers
10.2021 - 04.2022
  • Ensure a safe working environment exists in the area
  • Verify safety duties are assigned and completed at the frequency required perform safety talks
  • Perform team member tasks when team members are vacant
  • Must perform work to current standards including, but not limited to, set-up, run and inspection
  • Generate job breakdown sheets to improve training
  • The Team Lead will provide job instruction to all new associates that are assigned to their area
  • Lead by example and provide coaching to all associates as needed to ensure all policies and procedures are followed
  • Support the team members by responding to problems and solving or escalating them
  • Lead daily team meetings and problem-solving sessions
  • Execute the production schedule and manage hour by hour chart
  • Understand and follow company policies
  • Perform other duties as assigned.

Receiver

Lowes Distribution Center
12.2020 - 08.2021
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.

Quality Assurance Technician

Pilgrims
09.2019 - 10.2020
  • Perform quality checks
  • Document and maintain process control parameters
  • Monitor and document GMP's
  • Other duties as assigned
  • Pre Op rotations.

Cleaner/Labor

East Texas Trailers
01.2019 - 08.2019
  • Knock o any bbs on trailer after the welding process
  • Use electric wire brush to clean up any iron dust and discoloration on trailer to ensure eectiveness when painted
  • Use grinder to x any welds.

Customer Service Representative

Teleperformance
01.2017 - 01.2018
  • Atención al cliente
  • Cumplimiento ecaz de las tareas asignadas
  • Telephone and email support
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and le documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customer.

Customer Service Representative

Teleperformance
09.2013 - 06.2014
  • Manage large amounts of incoming phone calls
  • Manejo de sistemas informáticos y tecnológicos
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and le documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customer.

Education

GED -

Michigan State University
East Lansing, MI
10.2015

Skills

  • Quality Inspections
  • File Management
  • Defect tracking
  • [Software] use
  • Visual Inspection
  • Quality Control
  • Active Listening

    • Problem Solving

    Patience

    Time Management

    Critical Thinking

    Ability to work confidently at heights

    Excellent hand-eye coordination

    Good level of physical fitness

    Awareness of health and safety

    Ability to understand technical drawings and plans

    Good written and verbal communication skills

    Leadership Fostered new client relationships

    Resolved personnel issues

    Led a team

    Mentored and trained new employees

    Interviewed prospective candidates

Community Service

  • Mount Pleasant Youth Soccer Association, Member, Spring Soccer Season 2023
  • Mount Pleasant Youth Soccer Association, Coach, Fall Soccer Season 2023

Timeline

Quality Assurance Inspector

Diamond C
08.2023 - 12.2023

Scaffold Carpenter

Brown And Root
06.2022 - 01.2023

Lead

Big Tex Trailers
10.2021 - 04.2022

Receiver

Lowes Distribution Center
12.2020 - 08.2021

Quality Assurance Technician

Pilgrims
09.2019 - 10.2020

Cleaner/Labor

East Texas Trailers
01.2019 - 08.2019

Customer Service Representative

Teleperformance
01.2017 - 01.2018

Customer Service Representative

Teleperformance
09.2013 - 06.2014

GED -

Michigan State University

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CECILIA MATA ALVARADO