Cecilia Moore
Azle,Texas
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Legacy Oaks Of Azle CSL
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Streamlined invoice processing to ensure timely payments and financial operations.
Receptionist
Smart Looks Family Hair Salon
12.2020 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
Education
Cosmentolgy - Hair Stylist
Weatherford College
Weatherford, TX12-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Verbal and written communication
- Scheduling
- File management
- Administrative support
- Mail handling
- Professional demeanor
- Service-oriented mindset
Timeline
Receptionist
Legacy Oaks Of Azle CSL
10.2023 - Current
Receptionist
Smart Looks Family Hair Salon
12.2020 - 10.2023
Cosmentolgy - Hair Stylist
Weatherford College
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