Cecilia Moreno
Houston,Texas
Summary
Dynamic and dedicated professional with strong teamwork and customer service skills, honed at Chick-fil-A. Proven ability to enhance customer satisfaction through efficient service and effective communication. Adept at multitasking in high-pressure environments while maintaining quality and safety standards. Committed to delivering exceptional results and fostering positive customer interactions.
Overview
2025
2025
years of professional experience
Work History
Restaurant Team Member
Chick-fil-A
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Curbside Shopper
Sam’s Club
09.2024 - 02.2025
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
Deli
H-E-B Grocery
07.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cooking Connection
H-E-B Grocery
07.2020 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bellaire High School
Bellaire, TX2017
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Curbside Shopper
Sam’s Club
09.2024 - 02.2025
Deli
H-E-B Grocery
07.2023 - 09.2024
Cooking Connection
H-E-B Grocery
07.2020 - 07.2023
Restaurant Team Member
Chick-fil-A
Bellaire High School
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