Summary
Overview
Work History
Education
Skills
Timeline
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Cecilia Nowak

Grand Island

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

5
5
years of professional experience

Work History

Bartender and Server

Apple Granny Restaurant
08.2023 - 01.2025
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Shift Lead, Bartender, Server

The V'Randa
07.2020 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Served high customer volumes during special events, nights, and weekends.
  • Boosted beverage sales, designing and promoting range of signature cocktails.

Banquet Bartender and Server

The Falconwood
07.2020 - 08.2024
  • Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
  • Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
  • Assisted in menu planning and drink selection for themed events, resulting in unique experiences for clients and their guests.

Event Bartender

Delaware North Sportservice
09.2021 - 11.2023
  • Served beer, wine, and cocktails in the M&T and Bud Light clubs during Bills games.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
  • Developed rapport with clients through attentive service and understanding their preferences, leading to repeat business opportunities.
  • Checked ID cards and verified bar guests were of legal age.
  • Promoted responsible alcohol consumption by monitoring guest intake and offering alternative options when necessary.

Education

Bachelor of Arts - Criminal Justice

Buffalo State University
Buffalo, NY
05-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Complex Problem-solving
  • Strong work ethic

Timeline

Bartender and Server

Apple Granny Restaurant
08.2023 - 01.2025

Event Bartender

Delaware North Sportservice
09.2021 - 11.2023

Shift Lead, Bartender, Server

The V'Randa
07.2020 - 08.2024

Banquet Bartender and Server

The Falconwood
07.2020 - 08.2024

Bachelor of Arts - Criminal Justice

Buffalo State University
Cecilia Nowak