Cecilia Rodriguez

● Oversee daily practice operations, including financial management, accounts payable and receivable, and payroll administration.

● Monitor and evaluate daily and monthly production goals to drive practice performance and revenue growth.

● Conduct quarterly employee performance evaluations

● Supervise and lead a team of eight employees, including specialty dentists

● Present comprehensive treatment plans and financial options, achieving high patient acceptance rates.

● Manage insurance billing, claim submissions, and preauthorizations to support timely reimbursement and minimize outstanding accounts receivable.

● Maintain effective communication and professional relationships with referring dental offices and insurance companies.

• Directed insurance and financial administration across three multi-specialty dental practices, ensuring consistent billing procedures, financial controls, and operational efficiency.
• Oversaw insurance revenue cycle management, including claims processing, insurance verification, preauthorizations, claim follow-up, and accounts receivable.
• Monitored insurance aging reports, outstanding claims, and reimbursement trends to improve collections and minimize revenue delays.
• Managed financial operations, including accounts payable, accounts receivable, payroll coordination, and financial reporting.
• Established and maintained administrative workflows to improve billing accuracy, cash flow, and overall financial performance.
• Coordinated staffing schedules and administrative responsibilities across multiple locations to optimize productivity and maintain operational coverage.

● Coordinated insurance claims and preauthorizations for a broad range of dental procedures, including oral surgery, endodontics, and periodontics.

● Presented comprehensive treatment plans and financial arrangements, effectively communicating treatment needs and achieving strong patient acceptance rates.

● Managed patient financial coordination and collected copayments in accordance with insurance requirements and office policies.

● Proactively followed up on outstanding insurance claims and patient balances, reducing accounts receivable and improving collections.

● Educated patients on recommended treatment, insurance benefits, and financial responsibilities to support informed treatment decisions.