Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cecilia Rodriguez Ordaz

Des Moines,IA

Summary

Experienced in customer relations, regional cabling, and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

8
8
years of professional experience

Work History

Cable Technician

IES Communications
05.2024 - 09.2024
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
  • Enhanced network performance by efficiently installing and maintaining fiber optic systems.

Receptionist

Mercy One
07.2023 - 05.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Team lead

MORA INC
03.2021 - 01.2022
  • Help with customer service, Making presentations, Changing prices on items, Cashier/Answering phone calls, Help the manager lead the store and workers, Organize office work, Helping people fill out applications or paper work, Translate languages from Spanish to English, Help people send money Internationally
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Agricultural Worker

Corteva Corn Seed Company
07.2020 - 02.2021
  • Bag helper, Make sure the belt didn't get stuck and the corn bags, Handle the computer system, Clean up the machines, Make sure the machines were working properly
  • Operated and serviced farm machinery, implements.

Salon Receptionist

Jcpenney
09.2019 - 11.2020
  • Making appointments for clients, Help with customer service, Help clean and dust the salon, Organize products, Organize paperwork, Cashier/Answering phone calls
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.

Angel Store
03.2017 - 05.2019
  • Help Manage the Store, Help clean and dust make sure everything was clean, Organize products and clothing, Cashier/Answering phone calls

Education

CNA Degree -

MCC

Marshalltown high school
01.2019

Skills

  • Excellent in Internet research skills
  • Bilingual Spanish and English (reading, writing and speaking)
  • Proficient in Microsoft Word
  • Worked In Manufacturing and be able to Multi task
  • Strong time management and organization skills
  • Able to manage multiple tasks and keep privacy and confidentiality
  • Cabling layouts
  • Customer Service
  • Dispatch Communication
  • Installing equipment
  • Telephone skills
  • Data Entry

Languages

Spanish
Native or Bilingual

Timeline

Cable Technician

IES Communications
05.2024 - 09.2024

Receptionist

Mercy One
07.2023 - 05.2024

Team lead

MORA INC
03.2021 - 01.2022

Agricultural Worker

Corteva Corn Seed Company
07.2020 - 02.2021

Salon Receptionist

Jcpenney
09.2019 - 11.2020

Angel Store
03.2017 - 05.2019

Marshalltown high school

CNA Degree -

MCC

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Cecilia Rodriguez Ordaz