Cecilia Rodriguez Ordaz
Des Moines,IA
Summary
Experienced in customer relations, regional cabling, and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Positive and adaptable with keen eye for detail and organizational skills. Possesses fundamental understanding of financial principles and proficiency in Microsoft Excel and financial software. Committed to optimizing financial operations and contributing to company's financial success.
Overview
8
8
years of professional experience
Work History
Cable Technician
IES Communications
05.2024 - 09.2024
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
Receptionist
Mercy One
07.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Utilized advanced Excel skills to create custom reports for management, providing valuable insights
- Leveraged expertise in Microsoft Excel to manipulate data sets, perform calculations, and create informative charts and graphs.
- Utilized Microsoft Excel functions, graphs and pivot tables to summarize information.
Team lead
MORA INC
03.2021 - 01.2022
- Help with customer service, Making presentations, Changing prices on items, Cashier/Answering phone calls, Help the manager lead the store and workers, Organize office work, Helping people fill out applications or paper work, Translate languages from Spanish to English, Help people send money Internationally
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Agricultural Worker
Corteva Corn Seed Company
07.2020 - 02.2021
- Bag helper, Make sure the belt didn't get stuck and the corn bags, Handle the computer system, Clean up the machines, Make sure the machines were working properly
- Operated and serviced farm machinery, implements.
- Modeled histology data in Microsoft Excel.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Salon Receptionist
Jcpenney
09.2019 - 11.2020
- Making appointments for clients, Help with customer service, Help clean and dust the salon, Organize products, Organize paperwork, Cashier/Answering phone calls
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
Angel Store
03.2017 - 05.2019
- Help Manage the Store, Help clean and dust make sure everything was clean, Organize products and clothing, Cashier/Answering phone calls
Education
CNA Degree -
MCC
Marshalltown, IAMarshalltown high school
01.2019
Skills
- Excellent in Internet research skills
- Bilingual Spanish and English (reading, writing and speaking)
- Proficient in Microsoft Word
- Worked In Manufacturing and be able to Multi task
- Strong time management and organization skills
- Able to manage multiple tasks and keep privacy and confidentiality
- Cabling layouts
- Customer Service
- Dispatch Communication
- Installing equipment
- Telephone skills
- Data Entry
- Exceptional Microsoft Excel skills
- Microsoft Excel integration
Languages
Spanish
Native or Bilingual
Timeline
Cable Technician
IES Communications
05.2024 - 09.2024
Receptionist
Mercy One
07.2023 - 05.2024
Team lead
MORA INC
03.2021 - 01.2022
Agricultural Worker
Corteva Corn Seed Company
07.2020 - 02.2021
Salon Receptionist
Jcpenney
09.2019 - 11.2020
Angel Store
03.2017 - 05.2019
CNA Degree -
MCC
Marshalltown high school