Christopher Chee-Wah
Boynton Beach
Summary
Dedicated and service-oriented professional with diverse experience in customer-facing roles across hospitality, retail, and technical service environments. Proven ability to build rapport with clients, manage operational tasks efficiently, and resolve issues with empathy and professionalism. Strong communication, supervisory, and hands-on technical skills.
Overview
6
6
years of professional experience
Work History
Cable Technician
Arcane Group Inc.
Broward County
10.2024 - Current
- Install, configure, and maintain cable systems including coaxial, Ethernet, and fiber optics.
- Diagnose signal issues using specialized equipment; resolve technical faults independently or escalate when necessary.
- Provide on-site customer education and support for home networks and connected devices.
- Document service calls and installation outcomes; ensure compliance with safety protocols.
- Skills Gained: Low-voltage installation, signal diagnostics, customer education, technical documentation, safety compliance.
Seafood Clerk
Publix Super Markets
Delray Beach
11.2023 - 04.2024
- Delivered personalized service while preparing and packaging customer orders.
- Monitored freshness, labeling accuracy, and sanitation in compliance with health regulations.
- Conducted inventory checks and assisted in restocking.
- Skills Gained: Food safety, attention to detail, inventory tracking, multitasking, product knowledge.
Deli Clerk
Publix Super Markets
Boynton Beach
04.2022 - 11.2023
- Operated slicing equipment and adhered to food safety standards while preparing deli products.
- Assisted with merchandising and signage to promote product sales.
- Communicated effectively with team members during busy hours to manage orders and maintain workflow.
- Skills Gained: Food handling certification, merchandising, time management, team collaboration, customer engagement.
Appliance Delivery Contractor
Home Depot / Ralph’s Transfer
West Palm Beach
11.2020 - 02.2021
- Transported and installed home appliances with precision and care.
- Resolved installation challenges including space constraints and utility compatibility.
- Communicated with customers on product usage and safety instructions.
- Skills Gained: Logistics coordination, problem-solving, customer interaction, equipment handling, physical stamina.
Front Desk Agent
Westin DC City Center
Washington
01.2019 - 03.2020
- Managed daily check-ins/outs and resolved customer concerns with professionalism.
- Processed transactions and maintained booking accuracy using Opera PMS.
- Coordinated guest requests with housekeeping and engineering teams.
- Skills Gained: Property management systems (PMS), conflict resolution, upselling, multitasking, interdepartmental communication.
Education
Physical Therapy Aide Certificate -
Prince George’s Community College
11.2017
Skills
- Microsoft Office (Word, PowerPoint)
- Internet Research
- Cable Termination & Installation Tools
- POS Systems & Hospitality Software
- Empathy-driven Customer Service
- Team Coordination & Conflict Resolution
Technical And Interpersonal Skills
- Microsoft Office (Word, PowerPoint)
- Internet Research
- Cable Termination & Installation Tools
- POS Systems & Hospitality Software
- Empathy-driven Customer Service
- Team Coordination & Conflict Resolution
Timeline
Cable Technician
Arcane Group Inc.
10.2024 - Current
Seafood Clerk
Publix Super Markets
11.2023 - 04.2024
Deli Clerk
Publix Super Markets
04.2022 - 11.2023
Appliance Delivery Contractor
Home Depot / Ralph’s Transfer
11.2020 - 02.2021
Front Desk Agent
Westin DC City Center
01.2019 - 03.2020
Physical Therapy Aide Certificate -
Prince George’s Community College