Cecilia Shaw
Coon Rapids,MN
Summary
Well-versed Quality Assurance Analyst/Software Test Engineer with a talent and passion for testing software for over 14 year's. Experience includes, a diverse background in numepous industries with a strong knowledge of QA methodology, software development life cycle (SDLC), project management methodology, and software testing life cycle (STLC) working in an Agile environment with exposure to both manual and automate testing of client-server and web-based applications. Collaborates effectively within a team and cross-functionally, able to manage multiple projects and priorities. Enthusiastic about contributing to the success of the team and the business through taking on added responsibility to meet team goal. Adapts quickly in new situations and enjoys learning new technology.
Overview
14
14
years of professional experience
Work History
QA Software Test Engineer
Southern Scripts Inc
Natchitoches, LA
01.2022 - Current
- Manage the coordination and execution for minor and major releases
- Partnership with Product Managers and Product Owners to ensure business requirements are testable
- Compose SQL queries to assist in application testing, retrieval, manipulation, and analysis of data
- Write and execute test cases to discover system bugs and defects
- Abide by all obligations under HIPAA related to Protected Health Information (PHI)
- Responsible for the creation and upkeep of functional test case suites
Software QA Analyst II
Edmentum Inc
Bloomington, MN
01.2018 - 01.2022
- Collaborated with the development team, Product Owner, and cross-functional teams to ensure quality is essential to all aspects of development
- Provided mentorship to less experienced QA members regarding quality assurance standards, quality standard methodologies, development & testing lifecycles in an Agile environment
- Responsible for the development, implementation, and execution of test plans for major and minor releases
- Designed & developed quality test plans, specifications, and procedures to ensure the product meets design specifications
Software QA Analyst
MedNet Solutions
Minnetonka, MN
01.2016 - 01.2018
- Key participant in the ongoing progress of continuous quality improvements
- Anticipated and mitigated risks with a clear understanding of the development lifecycles
- Designed, documented, and maintained quality assurance processes & procedures
- Incorporate job duties to align with decision-making based on HIPPA, 21CFR 11, and regulatory requirements
Software QA Analyst
Verifications Inc
Minnetonka, MN
01.2013 - 01.2016
- Performed functional, unit, integration, system, backend, load, regression, and user acceptance testing on all client-specific applications
- Detected, tracked, and documented defects; along with coordinating with the project team for retesting of found defects
- Participated in analyzing software features and design enhancements
- Served as a Subject Matter Expert (SME) for Onboarding application support, processes, procedures, and knowledge repository
Senior QA Analyst
Best Buy Inc
Richfield, MN
01.2003 - 01.2013
- Reviewed functional and technical specifications to develop test plans, cases, and scenarios
- Assessed, evaluated, and modified new and existing programs, software, and procedures to verify functionality and process flows met user specifications and aligned with standard operating procedures (SOP)
- Developed, implemented, and launched a process to facilitate effective communication that increased productivity among multiple business divisions (internal and external)
- Assisted with the development and maintenance of a knowledge-based repository for various systems, processes, and procedures within services
Education
Bachelor of Science - Management Information Systems
St. Catherine University
Saint Paul, MN08.2010
Skills
- Motivated, self-starter
- Team Collaboration
- Critical thinker
- Effective Test and Time-Management
- Solid Decision Making
- Detail oriented
- Problem-solving
- Interpersonal
- Scrum Methodology
- Strong verbal and written communication
Timeline
QA Software Test Engineer
Southern Scripts Inc
01.2022 - Current
Software QA Analyst II
Edmentum Inc
01.2018 - 01.2022
Software QA Analyst
MedNet Solutions
01.2016 - 01.2018
Software QA Analyst
Verifications Inc
01.2013 - 01.2016
Senior QA Analyst
Best Buy Inc
01.2003 - 01.2013
Bachelor of Science - Management Information Systems
St. Catherine University
Technical Skills
Collaboration Tools: Teams Foundation Server (TFS), Azure DevOps (ADO), Confluence
Requirements/Test Management Tools: JAMA, TestRail, Xray, Jira
Testing Tools: Quick Test Professional (QTP), Xray, LoadRunner, Fiddler, Cucumber, Nonvisual Desktop Access (NVDA), Postman, Swagger, Web Accessibility Evaluation Tool (WAVE)
Bug/Defect Tracking Tools: Azure, Bugzilla, JIRA, Redmine, Quality Center (QC)
Database: Access, MySQL, MS SQL Server Management Studio (SSMS) PostgreSQL
Testing Types: Accessibility, Acceptance, Manual, Sanity, Blackbox, Whitebox, Integration, System, Retesting, Performance, Regression, Database, Software Application, End-to-End (E2E), Smoke, User Acceptance, Cross-Browser compatibility, API, Load, Functional, Security, Reliability, Usability, Validation
Microsoft: Word, Excel, PowerPoint, Outlook, Visio, Project, SharePoint, Teams, OneNote, Visual Studio, Azure DevOps (ADO)
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