Summary
Overview
Work History
Education
Skills
MacNeal Hospital
National Student Leadership Conference
Timeline
Generic

Cecilia Torres

Dallas,TX

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Puttshack
Addison, TX
03.2024 - Current
  • Monitored associates' performance to ensure company standards were met.
  • Provided on-the-job training to new hire hourly associates and new hire management.
  • Created work schedules for associates while adhering to labor laws and budget constraints.
  • Oversaw cash handling duties that involved logging associates' daily tips, tracking revenue figures, and identifying and rectifying any discrepancies in cash management.

Certified Trainer

Puttshack
Oak Brook, IL
05.2023 - 11.2023
  • Advised management on best practices for improving associates' performance through effective training methods.
  • Monitored progress of learners by administering quizzes or tests during courses or after completion.
  • Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
  • Provided one-on-one coaching sessions to help individuals improve their skills.

Orientation Leader

Loyola University of Chicago
Chicago, IL
05.2020 - 08.2024
  • Served as a resource for new students seeking assistance in navigating university systems or services.
  • Facilitated workshops on various topics including diversity awareness, mental health support and substance abuse prevention.
  • Prepared and presented information about student services, academic programs, campus resources and other topics related to student life.
  • Led small group discussions on topics such as time management, study skills, career planning, financial aid and health services.

Education

High School Diploma -

Morton East High School
Cicero, IL
05-2019

Skills

  • Business Development
  • Customer/Guest-Oriented
  • Schedule oversight
  • Policy Enforcement
  • Staff Motivation
  • Safety reviews

MacNeal Hospital

  • Volunteer Work, 2016-2017

National Student Leadership Conference

  • Summer program for Pre-Med high schoolers, 2018

Timeline

Shift Supervisor

Puttshack
03.2024 - Current

Certified Trainer

Puttshack
05.2023 - 11.2023

Orientation Leader

Loyola University of Chicago
05.2020 - 08.2024

High School Diploma -

Morton East High School

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Cecilia Torres