Cecilia Truong
Southaven,MS
Summary
Motivated computer science graduate seeking an opportunity to apply skillsets and gain practical experience in the field. Actively pursuing a full-time role that offers professional challenges and allows utilization of strong interpersonal skills, effective time management abilities, and problem-solving expertise.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Receptionist
zura nails spa
10.2021 - 05.2024
- Greeted and welcomed visitors, providing a positive first impression of the establishment
- Scheduled appointments and maintained calendars for multiple technicians , ensuring optimal time management
- Maintained an organized front desk area, including managing visitor sign-in and check out process
- Trained new receptionists on procedures and protocols to ensure consistent service delivery and transition
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Collaborated with other technicians to ensure smooth operations and effective communication within the establishment
Education
Bachelor of Science - Computer Science
University of Memphis
Memphis, TN12.2023
High school diploma -
Desoto Central High School
Southaven, MS05.2017
Skills
- Programming/Scripting Lananguages
- Machine Learning
- Basic formula and functions in Microsoft Excel
- Word processing
- Customer and client relations
- Data Entry
- Cybersecurity
- Scheduling
- Project Coordination
- Attention to Detail
- Computer Proficiency
- Natural Language Processing
Certification
- Using Basic Formulas and Functions in Microsoft Excel, Coursera Project Network, 01/01/23, Present
- Introduction to Microsoft Excel, Coursera Project Network, 01/01/23, Present
Timeline
Receptionist
zura nails spa
10.2021 - 05.2024
Bachelor of Science - Computer Science
University of Memphis
High school diploma -
Desoto Central High School
- Using Basic Formulas and Functions in Microsoft Excel, Coursera Project Network, 01/01/23, Present
- Introduction to Microsoft Excel, Coursera Project Network, 01/01/23, Present
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