Cecilia Ura Garcia

• Performed background, reference and credit checks as part of screening process of prospective tenants.
• Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
• Distributed and followed up on tenant renewal notices.
• Recruited new residents through website advertising and marketing.
• Collected monthly rent payments and other fees, always properly recording, and processing money.

• Enhanced operational workflows inside warehouse by doing online orders and printing
  labels for shipping.
• Fostered collaboration among departments of (patch placing ,making embroidery services on items, online orders and screen printing etc ) for improved communication
  and teamwork.
• Formulated actionable plans to achieve operational objectives and enhance competitive advantage inside store sales.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and
  infrastructure elements the store being clean and the warehouse organized for orders.
  Took care for customer care services inside and outside the store.

Open/ Close store, do cash flows to cash registers during opening,
between shifts and at closing, Deposit, Inventory, and Asst with
employees attend customers and help in general work the store
needed for maintenance and guidelines

Assisted customer with the best experience in Wireless, perform monthly
product inventory, Complete new plans activation, Reactivation, Phone
programming setups, and Warranty services, Met daily and monthly Selling
objectives and Service offered by the company, Performed administrative
aspects of the sales including: completing customer activations and
warranties, accepting customer payments and filing the completed orders
for the devices
Maintained strong knowledge of all products, accessories, pricing plans,
promotions and service features, Provided efficient, courteous and
extraordinary customer service and experience
Implemented training programs for enhanced employee skills.