Cecilia Velazquez
Heavener,Oklahoma
Summary
Dynamic and dedicated professional with experience at Howe High School, excelling in food preparation and customer service. Proven ability to maintain high cleanliness standards while effectively managing inventory. Strong team collaborator with excellent communication skills, ensuring positive experiences and operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cafeteria Worker
Howe High School
08.2024 - Current
- Prepared and served nutritious meals to students in accordance with health and safety regulations.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safe food handling practices.
- Assisted with inventory management, tracking supplies, and reporting shortages to management.
- Operated kitchen equipment efficiently, following safety protocols for operation and maintenance.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Cafe Worker
Good News Coffee Cafe
05.2023 - 01.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive experiences for all patrons.
- Operated espresso machines and brewing equipment efficiently, maintaining high standards of beverage quality.
- Assisted in training new team members on café operations and best practices for customer engagement.
- Managed inventory levels, restocking supplies to ensure seamless operation during peak hours.
- Implemented cleanliness protocols, enhancing overall café hygiene and presentation standards.
- Collaborated with team members to develop seasonal menu items, contributing creative input to offerings.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Trained new cafe workers in sales, customer service, and safety.
Sales Associate
Dollar General
09.2022 - 02.2023
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained store cleanliness and organization to enhance merchandise visibility.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Stocked shelves with products, following inventory management procedures.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Learned company policies and procedures to uphold safety and operational standards.
Education
High School Diploma -
Howe Public Schools
HoweSkills
- Food preparation
- Customer service
- Kitchen safety
- Cash handling
- Team collaboration
- Time management
- Supply tracking
- Cleanliness protocols
- Communication skills
Timeline
Cafeteria Worker
Howe High School
08.2024 - Current
Cafe Worker
Good News Coffee Cafe
05.2023 - 01.2024
Sales Associate
Dollar General
09.2022 - 02.2023
High School Diploma -
Howe Public Schools