Cecilila Robles
Portage,IN
Summary
Dynamic and results-oriented Delivery Coordinator with a proven track record at Menards Inc., adept in Schedule Coordination and Problem-Solving. Excelled in ensuring merchandise accuracy and fostering customer relationships, leveraging bilingual skills to enhance service delivery. Demonstrated expertise in merchandise inspections and safety awareness, significantly improving shipment efficiency and accuracy.
Overview
7
7
years of professional experience
Work History
Delivery Coordinator
Menards Inc. - Home Improvement
Merrillville, IN
09.2017 - Current
- Inspected merchandise for damage and accuracy against order documents.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Consulted with customers about delivery and order preparation requests.
Education
Working On - Computer Science
Ivy Tech
Valparaiso, INSkills
- Delivery Tracking
- Schedule Coordination
- Complaint Handling
- Merchandise Inspections
- Forklift Operation
- Shipping processes
- Order reviews
- Delivery monitoring
- Safety awareness
- Decision-Making
- Problem-Solving
- Bilingual Fluent in Spanish/English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Coordinator
Menards Inc. - Home Improvement
09.2017 - Current
Working On - Computer Science
Ivy Tech