Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Cecily Cort

Olathe

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Event Staff

The Haven Properties
03.2025 - Current


  • Managed bar inventory, ensuring optimal stock levels and reducing waste.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Kept bar presentable, organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

SERVER

Bamboo Penny’s
12.2022 - 07.2024
  • Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
  • Experienced in working in a team environment and collaborating with colleagues to ensure smooth operations.
  • Knowledgeable in menu items, specials, and promotions to provide recommendations to customers.
  • Implemented creative upselling techniques to increase sales revenue.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

SERVER

54th St Bar and Grill
04.2021 - 10.2022
  • Proficient in providing exceptional customer service and resolving issues in a professional manner.
  • Assisted in training new staff on menu offerings and operational procedures to ensure consistency in service.
  • Managed multiple tables efficiently, ensuring timely order delivery and accurate food presentation.
  • Maintained a clean and organized work area to uphold company standards.
  • Cultivated warm relationships with regular customers.

SERVER

Conroy’s Public House
01.2021 - 04.2021
  • Effectively communicated with guests to ensure a positive dining experience.
  • Demonstrated strong teamwork skills by collaborating with colleagues to meet guest needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

FOOD/BEVERAGE SERVER

Big Whiskey’s
02.2020 - 01.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.

SERVER

International House of Pancakes
05.2017 - 02.2020
  • Two years of serving experience in a high-volume restaurant setting
  • Skilled in taking and delivering orders accurately and efficiently.

Education

Associates - Spanish Language And Literature

Johnson County Community College
Overland Park, KS
05-2023

Skills

  • Attention to detail
  • Customer service
  • Communication
  • Time management
  • Menu knowledge
  • Food safety
  • Problem-solving

LANGUAGES

Spanish | Advanced. Studied 4 years in high school, and both years while attending Johnson County Community College

Certification

  • EMS Training - 1 year
  • Licensed CNA - 3 years
  • BLS Certificate - American Heart Association

Timeline

Bartender/Event Staff

The Haven Properties
03.2025 - Current

SERVER

Bamboo Penny’s
12.2022 - 07.2024

SERVER

54th St Bar and Grill
04.2021 - 10.2022

SERVER

Conroy’s Public House
01.2021 - 04.2021

FOOD/BEVERAGE SERVER

Big Whiskey’s
02.2020 - 01.2021

SERVER

International House of Pancakes
05.2017 - 02.2020

Associates - Spanish Language And Literature

Johnson County Community College

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