Amber Connie
Clayton,NC
Summary
My objective is to transition out of the serving and bartending industry and into a new career where I can use my many years of experience with a growing company.
From bartending and serving experience, I have excellent communication and interpersonal skills, the ability to work under pressure, multitasking, problem-solving, and attention to detail.
Overview
10
10
years of professional experience
Work History
Bartender/Event Staff
Driveshack
Raleigh, NC
06.2022 - Current
- Excellent communication and interpersonal skills with customers from all walks of life
- Engage and build a rapport with customers to make them feel comfortable
- Work well under pressure in a fast-paced environment
- Remain calm and composed to ensure the customer receives prompt and efficient service
- Juggle multiple tasks simultaneously, from taking orders to preparing drinks, while maintaining a friendly and attentive demeanor
- Resolve customer conflicts and find creative solutions to unexpected challenges
- Demonstrate a meticulous approach to my work, from accurately measuring ingredients to ensuring each drink is perfectly garnished
Service Advisor
Southern States Imports of Raleigh
Raleigh, NC
03.2022 - 06.2022
- Increased customer follow-up, fostering team spirit, and bolstering client relationships
- Effectively communicated with customers and mechanics to ensure a favorable outcome for everyone
- Multi-tasked concurrent phone calls; calculation of materials, supplies and labor; prepared work orders; verified warranty and service contract coverage
Host, Server, Food Expediter, Certified Trainer
Buffalo Wild Wings
Buena Park, CA
06.2014 - 03.2022
- Attention to detail while multitasking in a fast-paced environment
- Thorough and accurate order selecting and POS data entry
- Trained Expediters, Servers and CDTs
Education
Bachelor of Arts - Criminal Justice/ Criminology
University of Mount Olive
Mount Olive, NC05-2020
Associate of Arts - Humanities And Communications
Santiago Canyon College
Orange, CA05-2018
Skills
Microsoft Word & Excel
Training and Leadership Skills
Engaging Personality
Public Speaking
Complex Problem-Solving
Organizational Skills
Accomplishments
- Dean’s List / 3.5 Cumulative GPA / Softball Student Athlete
- Honor Roll / 3.17 Cumulative GPA / Softball Student Athlete
Timeline
Bartender/Event Staff
Driveshack
06.2022 - Current
Service Advisor
Southern States Imports of Raleigh
03.2022 - 06.2022
Host, Server, Food Expediter, Certified Trainer
Buffalo Wild Wings
06.2014 - 03.2022
Bachelor of Arts - Criminal Justice/ Criminology
University of Mount Olive
Associate of Arts - Humanities And Communications
Santiago Canyon College