Cecily Eivers
San Jose,CA
Summary
Professional merchandise specialist with solid background in inventory management, visual merchandising, and sales growth strategies. Strong focus on team collaboration and adaptability to meet dynamic business needs, ensuring reliable support for colleagues.
Overview
8
8
years of professional experience
Work History
Merchandise Lead
San Jose Sharks
10.2024 - Current
- Maintained accurate records of merchandise received, sold, or returned, ensuring proper accounting practices were followed.
- Managed timely replenishment of stock to ensure availability across the store.
- Assisted customers in locating desired items, offering suggestions based on their preferences to drive additional sales opportunities.
- Boosted employee morale through regular recognition programs, reinforcing positive behaviors and promoting teamwork.
Merchandise Associate
Bay Football Club
03.2024 - Current
- Set up merchandise on the sales floor and restocked shelves and racks.
- Increased customer satisfaction by providing exceptional service and maintaining a presentable sales floor.
- Answered customer questions regarding store merchandise and pricing.
- Created attractive displays to promote items.
- Monitored and replenished display inventory and restructured according to available stock.
Assistant Soccer Coach
Pinewood School
11.2023 - Current
- Prepared athletes for special competitions and tournaments.
- Improved player behavior through modeling and disciplinary interventions.
- Implemented new drills to focus on specific skill sets required for various positions within the team structure.
Cooking Instructor
Cucina Bambini
11.2023 - 11.2024
- Presented cooking lessons to kids parties and corporate events.
- Prepared ingredients and supplies for the class provided.
- Welcomed guests and accommodated any questions.
- Ensured a safe and clean cooking environment by enforcing proper sanitation practices and guidelines.
- Enhanced students culinary skills by demonstrating various cooking techniques and methods.
Summer Camp Counselor
KidzToPros
07.2022 - 08.2022
- Instructed children from first grade to sixth grade how to play tennis.
- Thoroughly taught children from first grade to sixth grade basic Minecraft coding skills.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Implemented camp activities fostering physical, social, and emotional growth.
Cook/Cashier
Woodstock's Pizza
10.2021 - 05.2022
- Prepared food items in compliance with recipes and portioning control guidelines.
- Delivered excellent customer service while answering phone calls to take orders.
- Accurately took customers orders at the cash register.
- Enhanced customer satisfaction by consistently delivering high-quality dishes.
Hostess/Busser/Food Runner
The Palms Los Gatos
02.2021 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated reservations on the app 'Open Table', answered customer questions, and informed of accurate reservation wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Soccer Camp Counselor/ Leader
Kick, Lead, Dream
06.2017 - 06.2019
- Leader of the non-profit soccer camp for 3 years.
- Facilitated connections between campers from diverse backgrounds by fostering an atmosphere of respect and open communication.
- Trained new Soccer Camp Counselors on camp policies, safety protocols, and coaching techniques to ensure consistent quality across all staff members.
- Boosted camper engagement by implementing creative soccer drills and activities tailored to individual skill levels.
Education
Business Marketing -
California State University Chico
Chico, CASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Attention to detail
- Reliability
- Store organization
- Marketing
- Retail sales professional
Timeline
Merchandise Lead
San Jose Sharks
10.2024 - Current
Merchandise Associate
Bay Football Club
03.2024 - Current
Assistant Soccer Coach
Pinewood School
11.2023 - Current
Cooking Instructor
Cucina Bambini
11.2023 - 11.2024
Summer Camp Counselor
KidzToPros
07.2022 - 08.2022
Cook/Cashier
Woodstock's Pizza
10.2021 - 05.2022
Hostess/Busser/Food Runner
The Palms Los Gatos
02.2021 - 07.2021
Soccer Camp Counselor/ Leader
Kick, Lead, Dream
06.2017 - 06.2019
Business Marketing -
California State University Chico
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