Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cecily Gover

Cleveland,OH

Summary

Experienced training professional with a motivational style and positive attitude. Adept at engaging students with the material by incorporating different technologies, materials and aids. Proven skills in organizing, multitasking and resolving conflicts. Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Creates lesson plans and supporting materials, as well as coordinates meeting spaces and administers tests. Over 7+ years of related experience conducting classroom and virtual training sessions.

Overview

2
2
years of professional experience

Work History

Openings Training Lead

Topgolf USA
03.2023 - Current
  • Proficient in developing confident, empowered, and capable leaders through customized skill development programs.
  • Demonstrated proficiency in utilizing various online platforms, particularly TUC: iCims, Cognito, Litmos, and Excel, to facilitate learning and development.
  • Adaptive to individuals' diverse learning styles, adept at tailoring coaching strategies to maximize effectiveness.
  • Flexible mindset, adept at navigating dynamic environments, embracing change, and adapting strategies as needed.
  • Quick learner with a dedication to continuous improvement, coupled with an enigmatic public speaking ability, always ready to tackle challenges with a positive attitude.

Team Lead

Topgolf USA
11.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Education

High School Diploma -

Paradise Honors High School
Surprise, AZ
05.2016

Skills

    • Materials Preparation
    • Coaching and Mentoring
    • Online training experience
    • Documentation and Recordkeeping
    • Workshop coordination
    • Employee Onboarding
      • E-Learning Platforms
      • Group Instruction
      • Role Playing
      • Decision-Making
      • Employee surveying
      • Group Discussion Facilitation

Accomplishments

GOLD MOMENTS THAT MATTER (2019, 2020, 2021)

SILVER LIVING THE CORE VALUES (2021)

BRONZE CULTURE CHAMPION (2021)

NATIONAL ASSOCIATE OF THE MONTH JUNE, (2019)

ASSISTED IN DEVELOPING NEW CORE VALUE CHANT FOR COMPANY USE WORLD WIDE (2022)

Timeline

Openings Training Lead

Topgolf USA
03.2023 - Current

Team Lead

Topgolf USA
11.2021 - Current

High School Diploma -

Paradise Honors High School

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Cecily Gover