Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cecily Robinson

Kalkaska

Summary

Dynamic leader with expertise in operations management and strategic planning, previously at Intelligent Co. Excelled in driving business growth and enhancing team performance through effective leadership and relationship building. Skilled in budget management and client relations, consistently achieving goals and fostering a positive work environment. Proficient in data tracking and reporting accuracy.

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Manager

Jailhouse Co.
01.2025 - Current
  • Assisted in implementing operational procedures to enhance efficiency across departments.
  • Supported team by managing daily schedules and coordinating staff assignments.
  • Learned safety protocols to ensure compliance in all workplace activities.
  • Collaborated with department heads to streamline communication and workflow processes.
  • Participated in training sessions to develop skills in inventory management systems.
  • Observed best practices for customer service, contributing to positive client interactions.
  • Engaged in team meetings to discuss performance improvements and operational strategies.

General Manager

Intelligent Co.
06.2014 - 01.2025
  • Adapted quickly to new software tools, enhancing data tracking and reporting accuracy.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.

CNA

In Home Health Care
07.2008 - 05.2014
  • Provided direct patient care, assisting with daily activities and promoting comfort and well-being.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
  • Assisted in developing care plans tailored to individual patient needs and preferences.
  • Trained new staff on patient care protocols and safety procedures, enhancing team performance.

Education

Nursing

Kirtland Community College
Grayling, MI

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Staff supervision
  • Employee scheduling
  • Client relations
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Basic life support
  • End-of-life care
  • Maintaining confidentiality
  • Patient transfers
  • Emotional support
  • Emergency response
  • Goal setting
  • Strategic planning
  • Vendor relationships
  • Consistently meet goals

Certification

  • CNA - Certified Nurse Assistant

Timeline

General Manager

Jailhouse Co.
01.2025 - Current

General Manager

Intelligent Co.
06.2014 - 01.2025

CNA

In Home Health Care
07.2008 - 05.2014

Nursing

Kirtland Community College

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Cecily Robinson