Summary
Overview
Work History
Education
Skills
Reference
Reference
Reference
Timeline
Generic

Cedmerica Green

Montgomery,AL

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

1
1
year of professional experience

Work History

Caregiver

Helping Hearts
Montgomery, AL
12.2024 - 03.2025
  • Assisted clients with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications as directed by healthcare professionals.
  • Maintained a clean and safe living environment for clients.
  • Communicated regularly with family members regarding client status and needs.
  • Documented client care activities in accordance with company policies.
  • Implemented safety protocols to prevent accidents and ensure client safety.

Customer Service Representative

MCI
WFH
02.2024 - 11.2024
  • Assisted customers with inquiries and product information.
  • Handled customer complaints and resolved issues effectively.
  • Processed orders and managed customer accounts promptly.
  • Maintained accurate records of customer interactions in systems.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

High School Diploma -

Carver High School
Montgomery, AL
05-2022

Some College (No Degree) - Medical Assistant

Fortis College
Montgomery, AL

Skills

  • Patient care
  • Medication administration
  • Customer service
  • Effective communication
  • Time management
  • Safety protocols
  • Emotional support
  • Problem resolution
  • BLS/CPR
  • Microsoft Word
  • Word XL
  • PowerPoint
  • Problem solving

Reference

 Valonda Coleman 

(334)651-2960

valonda.coleman@fortiscollege.edu

Reference

Quatisha Mays

(334)322-7811

INFO@Gmail.com

Reference

Laterrica Green

3347535686

laterricagreen375@gmail.com

Timeline

Caregiver

Helping Hearts
12.2024 - 03.2025

Customer Service Representative

MCI
02.2024 - 11.2024

High School Diploma -

Carver High School

Some College (No Degree) - Medical Assistant

Fortis College