Cedone Bunag
Vallejo,California
Summary
Accomplished professional with significant experience in patient care and warehouse operations at Quezon Medical Center. Track record of improving inventory management and customer service, resulting in increased efficiency and compliance with health standards. Strong leadership and problem-solving skills facilitate effective team dynamics and enhance patient experiences. Knowledgeable in administrative procedures, with a focus on managing schedules and documentation to support operational success.
Overview
2026
2026
years of professional experience
Work History
Patient Care Representative
08.2023 - Current
- Maintained patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and healthcare providers effectively.
- Responded to patient concerns, ensuring timely resolution of issues.
- Supported administrative staff with clerical tasks to enhance workflow efficiency.
- Educated patients on treatment options and office policies clearly.
- Processed insurance claims, verifying patient eligibility and coverage details accurately.
- Delivered excellent patient experiences and care.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Caregiver, Special Needs
Greenfields
2025 - Current
- Promoted independence in individuals with special needs through personalized care and skill enhancement.
- Created tailored activity plans focused on fostering client engagement and cognitive growth.
- Worked closely with families and healthcare professionals to develop effective care strategies.
- Supported clients in mobility and personal hygiene, prioritizing dignity and comfort throughout services.
- Developed personalized care plans to meet individual needs of clients with special requirements.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored health conditions and reported changes to healthcare professionals for timely intervention.
- Implemented behavior management strategies to improve client engagement and reduce anxiety.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
Housekeeping Manager
07.2019 - 08.2023
- Streamlined housekeeping operations by implementing efficient cleaning protocols and staff scheduling systems.
- Developed training programs to enhance staff performance and ensure adherence to safety standards.
- Managed inventory control for cleaning supplies, optimizing procurement processes to reduce costs.
- Ensured compliance with local health codes by conducting routine sanitation audits in all areas under housekeeping responsibility.
- Improved housekeeping efficiency by implementing streamlined processes and procedures.
- Conducted regular inspections of guest rooms and public areas, ensuring consistent cleanliness and quality control.
Warehouse Supervisor/Senior Inspecting Pharmacist
07.2010 - 07.2019
- Supervised daily warehouse operations, ensuring compliance with safety protocols and operational standards.
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Supervised shipping and receiving, distribution and workplace safety.
- Trained and mentored staff on efficient material handling techniques and system usage.
- Implemented process improvements that enhanced workflow efficiency and reduced lead times.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Performed troubleshooting to resolve issues with equipment, devices and products.
Education
Diploma - Computer and Electronics Technologies, Hardware Troubleshooting and Software Installations
STI College
Makati City03.2006
Skills
- Inventory management and replenishment
- Client relationship management
- Team collaboration and leadership
- Administrative support
- Warehouse logistics and operations
- Quality control
- Multitasking skills
- Analytical thinking and problem-solving
- Data entry and documentation management
- Patient interaction
- Technical support in customer service
- Time management techniques
- Inventory assessments and audits
Timeline
Patient Care Representative
08.2023 - Current
Housekeeping Manager
07.2019 - 08.2023
Warehouse Supervisor/Senior Inspecting Pharmacist
07.2010 - 07.2019
Diploma - Computer and Electronics Technologies, Hardware Troubleshooting and Software Installations
STI College
Caregiver, Special Needs
Greenfields
2025 - Current