Andrew Helm
Novi,MI
Summary
Dynamic, results-driven professional with a proven track record in operations, compliance, and healthcare management. Committed to implementing best practices that enhance quality assurance and service delivery across multiple management areas. Known for resourcefulness and a collaborative spirit, consistently fostering teamwork to achieve organizational goals. Eager to leverage diverse skills and experiences to drive success in challenging environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Representative
Health Care Solutions
08.2024 - Current
- Manage a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
- Build relationships with Doctors and their staff to educate on available equipment in managing patient disease progression.
- Organize and execute marketing initiatives in accordance with company policy and federal law
- Confirm diagnosis and documented support for the need of durable medical equipment to ensure compliance with insurance
- Facilitate the timely delivery and setup of all equipment
- Assist in call center to streamline work flow and support patients equipment needs.
Plant Manager
Green For Life Environmental Recycling
07.2022 - 05.2024
- Cultivated and maintained strong relationships with buyers and sellers to foster long term partnerships and drive sales growth.
- Executed strategic sales initiatives to increase revenue and achieve sales targets, resulting in substantial business growth.
- Managed profit and loss statements effectively to optimize financial performance and drive profitability in a competitive market.
- Fostered a collaborative work environment amongst my team of 9 individuals by cultivating strong relationships based on trust and mutual respect.
- Spearheaded quality assurance efforts to ensure commodities met mill standards and exceeded expectations, resulting in high levels of customer satisfaction and continued increases on premiums.
- Oversaw logistics operations to reduce shipping costs and increase profitability of tractor/trailer pick ups.
- Installed a preventative maintenance program and oversaw compliance within it.
9th and 10th grade AAU Basketball Coach
McBrook Sports
02.2023 - 06.2023
- Mentoring young men to be model citizens while helping them to be the best basketball player they can be.
- Instilling foundational fundamentals for the game of basketball, and building on the growth that each player has individually.
- Organization of all tournaments, leagues, and practices.
- Oversight of players health both mentally and physically.
Freshman Football Coach- Offensive Coordinator
Lake Orion High School
06.2021 - 06.2023
- Play calling for all freshmen football games.
- Becoming an expert in the systems set forth by the varsity coaching staff.
- Developing practice plans to teach young men to play the game of football both inside and outside of the systems in place.
- Film Breakdown
- Consulting on opponents schemes during all JV and Varsity football games.
- Acting support staff for strategizing and instructing Freshmen football players to be successful on and off of the football field.
- Using effective leadership to inspire the upcoming generation.
Operations Manager
STAT EMS
03.2020 - 07.2022
- Handling all employer relations with employees, facilitating a work environment that promotes stability and growth for all.
- Oversight of purchasing of all medical equipment, ensuring stock to meet requirements set forth by federal and local standards.
- Compilation, tracking and trending of daily sales to aid in determination of daily deployment.
- Implementation and oversight of daily deployment, designed specifically to maximize efficiency and create growth in sales.
- Increased efficiency 13% over the last 3 years in my position
- Onboarding of all employees, including leading orientation and training.
- Lead project manager for I.T. systems overhaul with the expectation for a large savings and increased efficiency within the billing and dispatch department.
- Intake and management of all customer compliments and complaints.
- Facilitating all performance standards and quality assurance for clinicians.
Emergency Medical Technician
STAT EMS
08.2018 - 03.2020
- Worked side by side another clinician to respond to both emergency, and non emergency medical calls.
- Used skills and training to make decisions medically appropriate for all patients I attended to.
- Built relationships with patients and staff at receiving facilities to foster the best environment for the patient.
- Completed patient care records for all transports.
- Maintained all appropriate state and county licensure to practice.
- Attended all continuing education courses to continue to build my knowledge base, allowing me to make the best decisions at the right times.
Basketball Commissioner
Birch Run Youth Sports
08.2017 - 01.2019
- Engaging with the community to bring in participation for a first year program.
- Oversight of registration for all young athletes.
- Purchasing of equipment and instilling program ideologies to build a foundation for success in the future.
- Mentoring and coaching young men to be great basketball players as well as model students.
Education
Emergency Medical Technician - Emergency Medical Services
STAT EMS Inc.
Flint, MIEmergency Medical Dispatcher - Emergency Medical Services
STAT EMS Inc.
Flint, MIHigh school diploma -
Birch Run High School
Birch Run, MISkills
- Experienced in office management
- Logistics coordination
- Operational production management
- Strong verbal communication
- Effective fundraising initiatives
- Warehouse operations proficiency
- Practical experience as an EMT
- Strong organizational abilities
- Organizational time strategies
- Skilled in Microsoft Office tools
- Project oversight
- Production planning
- Schedule Management
- Computer skills
- Leadership
- Customer service
- Sports Coaching
- Warehouse management
- Analysis skills
- Budgeting
- Sales
- Inventory Control
- Plant Management
- Microsoft Excel
- Statistics
- Property management
- Recruiting
- Quality Assurance
- Logistics
- Medical purchasing
- Payroll
- Operational leadership
Certification
- CPR Certification, Emergency Medical Technician, 10/01/18, 10/01/24, Responding to emergency calls to provide efficient and immediate care to the critically ill and injured, and to transport the patient to a medical facility.
- Driver's License
Personal Information
Languages
English
Native or Bilingual
Timeline
Patient Care Representative
Health Care Solutions
08.2024 - Current
9th and 10th grade AAU Basketball Coach
McBrook Sports
02.2023 - 06.2023
Plant Manager
Green For Life Environmental Recycling
07.2022 - 05.2024
Freshman Football Coach- Offensive Coordinator
Lake Orion High School
06.2021 - 06.2023
Operations Manager
STAT EMS
03.2020 - 07.2022
Emergency Medical Technician
STAT EMS
08.2018 - 03.2020
Basketball Commissioner
Birch Run Youth Sports
08.2017 - 01.2019
Emergency Medical Dispatcher - Emergency Medical Services
STAT EMS Inc.
High school diploma -
Birch Run High School
Emergency Medical Technician - Emergency Medical Services
STAT EMS Inc.
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