Andrew Helm
Novi,MI
Summary
Dynamic, results-driven professional with a proven track record in operations, compliance, and healthcare management. Committed to implementing best practices that enhance quality assurance and service delivery across multiple management areas. Known for resourcefulness and a collaborative spirit, consistently fostering teamwork to achieve organizational goals. Eager to leverage diverse skills and experiences to drive success in challenging environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Representative
Health Care Solutions
Flint, MI
08.2024 - Current
- Manage a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
- Build relationships with Doctors and their staff to educate on available equipment in managing patient disease progression.
- Organize and execute marketing initiatives in accordance with company policy and federal law
- Confirm diagnosis and documented support for the need of durable medical equipment to ensure compliance with insurance
- Facilitate the timely delivery and setup of all equipment
- Assist in call center to streamline work flow and support patients equipment needs.
Plant Manager
Green For Life Environmental Recycling
Flint, MI
07.2022 - 05.2024
- Cultivated and maintained strong relationships with buyers and sellers to foster long term partnerships and drive sales growth.
- Executed strategic sales initiatives to increase revenue and achieve sales targets, resulting in substantial business growth.
- Managed profit and loss statements effectively to optimize financial performance and drive profitability in a competitive market.
- Fostered a collaborative work environment amongst my team of 9 individuals by cultivating strong relationships based on trust and mutual respect.
- Spearheaded quality assurance efforts to ensure commodities met mill standards and exceeded expectations, resulting in high levels of customer satisfaction and continued increases on premiums.
- Oversaw logistics operations to reduce shipping costs and increase profitability of tractor/trailer pick ups.
- Installed a preventative maintenance program and oversaw compliance within it.
9th and 10th grade AAU Basketball Coach
McBrook Sports
Fenton, MI
02.2023 - 06.2023
- Mentoring young men to be model citizens while helping them to be the best basketball player they can be.
- Instilling foundational fundamentals for the game of basketball, and building on the growth that each player has individually.
- Organization of all tournaments, leagues, and practices.
- Oversight of players health both mentally and physically.
Freshman Football Coach- Offensive Coordinator
Lake Orion High School
Lake Orion, MI
06.2021 - 06.2023
- Play calling for all freshmen football games.
- Becoming an expert in the systems set forth by the varsity coaching staff.
- Developing practice plans to teach young men to play the game of football both inside and outside of the systems in place.
- Film Breakdown
- Consulting on opponents schemes during all JV and Varsity football games.
- Acting support staff for strategizing and instructing Freshmen football players to be successful on and off of the football field.
- Using effective leadership to inspire the upcoming generation.
Operations Manager
STAT EMS
Flint, MI
03.2020 - 07.2022
- Handling all employer relations with employees, facilitating a work environment that promotes stability and growth for all.
- Oversight of purchasing of all medical equipment, ensuring stock to meet requirements set forth by federal and local standards.
- Compilation, tracking and trending of daily sales to aid in determination of daily deployment.
- Implementation and oversight of daily deployment, designed specifically to maximize efficiency and create growth in sales.
- Increased efficiency 13% over the last 3 years in my position
- Onboarding of all employees, including leading orientation and training.
- Lead project manager for I.T. systems overhaul with the expectation for a large savings and increased efficiency within the billing and dispatch department.
- Intake and management of all customer compliments and complaints.
- Facilitating all performance standards and quality assurance for clinicians.
Emergency Medical Technician
STAT EMS
Flint, MI
08.2018 - 03.2020
- Worked side by side another clinician to respond to both emergency, and non emergency medical calls.
- Used skills and training to make decisions medically appropriate for all patients I attended to.
- Built relationships with patients and staff at receiving facilities to foster the best environment for the patient.
- Completed patient care records for all transports.
- Maintained all appropriate state and county licensure to practice.
- Attended all continuing education courses to continue to build my knowledge base, allowing me to make the best decisions at the right times.
Basketball Commissioner
Birch Run Youth Sports
Birch Run, MI
08.2017 - 01.2019
- Engaging with the community to bring in participation for a first year program.
- Oversight of registration for all young athletes.
- Purchasing of equipment and instilling program ideologies to build a foundation for success in the future.
- Mentoring and coaching young men to be great basketball players as well as model students.
Education
Emergency Medical Technician - Emergency Medical Services
STAT EMS Inc.
Flint, MIEmergency Medical Dispatcher - Emergency Medical Services
STAT EMS Inc.
Flint, MIHigh school diploma -
Birch Run High School
Birch Run, MISkills
- Experienced in office management
- Logistics coordination
- Operational production management
- Strong verbal communication
- Effective fundraising initiatives
- Warehouse operations proficiency
- Practical experience as an EMT
- Strong organizational abilities
- Organizational time strategies
- Skilled in Microsoft Office tools
- Project oversight
- Production planning
- Schedule Management
- Computer skills
- Leadership
- Customer service
- Sports Coaching
- Warehouse management
- Analysis skills
- Budgeting
- Sales
- Inventory Control
- Plant Management
- Microsoft Excel
- Statistics
- Property management
- Recruiting
- Quality Assurance
- Logistics
- Medical purchasing
- Payroll
- Operational leadership
Certification
- CPR Certification, Emergency Medical Technician, 10/01/18, 10/01/24, Responding to emergency calls to provide efficient and immediate care to the critically ill and injured, and to transport the patient to a medical facility.
- Driver's License
Personal Information
Languages
English
Native or Bilingual
Timeline
Patient Care Representative
Health Care Solutions
08.2024 - Current
9th and 10th grade AAU Basketball Coach
McBrook Sports
02.2023 - 06.2023
Plant Manager
Green For Life Environmental Recycling
07.2022 - 05.2024
Freshman Football Coach- Offensive Coordinator
Lake Orion High School
06.2021 - 06.2023
Operations Manager
STAT EMS
03.2020 - 07.2022
Emergency Medical Technician
STAT EMS
08.2018 - 03.2020
Basketball Commissioner
Birch Run Youth Sports
08.2017 - 01.2019
Emergency Medical Dispatcher - Emergency Medical Services
STAT EMS Inc.
High school diploma -
Birch Run High School
Emergency Medical Technician - Emergency Medical Services
STAT EMS Inc.