Summary
Overview
Work History
Education
Skills
Certification
Community Service
Experience
Timeline
Generic

Cedrecia Williams

Smyrna,TN

Summary

Cutting-edge recent graduate Dental Hygienist with latest training and real-world experience. Skilled at dental cleanings and patient education. Well versed in all aspects of dental office operations. Quick to build relationships with patients and successful at working with teammates to achieve patient care goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Macy's
10.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Customer Service Representative

Xtend Healthcare
01.2021 - 02.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Retail Sales Associate Cashier

Nike
08.2018 - 01.2021
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.

Education

Associate of Science - Dental Hygiene

Tennessee State University
Nashville, TN
05.2024

Bachelor of Science - Biochemistry

Tennessee State University
Nashville, TN
12.2019

Skills

  • Time Management
  • Dental charting
  • Appointment Scheduling
  • Problem-Solving
  • Teamwork and Collaboration
  • Follow-up skills
  • Dental Software Management
  • Preventive dental care
  • Patient Communication
  • Patient Care

Certification

  • Licensed Esthetician - 2021


Community Service

  • Mentor - 2022 - Current
  • Hope Smiles - January 2024
  • Santa Smiles - December 2023
  • Interprofessional Collaboration with Tennessee State University Nursing Program - November 2023
  • Boys & Girls Club - January 2023



Experience

  • Hope Smiles of Gallatin - January 2024
  • Matthew Walker Comprehensive Health Center - December 2023
  • Family Dental Care of Smyrna - October 2022 - September 2023
  • Veteran Affairs of Murfreesboro - March 2023

Timeline

Retail Sales Associate

Macy's
10.2022 - Current

Customer Service Representative

Xtend Healthcare
01.2021 - 02.2022

Retail Sales Associate Cashier

Nike
08.2018 - 01.2021

Associate of Science - Dental Hygiene

Tennessee State University

Bachelor of Science - Biochemistry

Tennessee State University

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Cedrecia Williams