Cedric Bothwell
Birmingham,AL
Summary
Dynamic Supervising Manager at Global Professional Communications with a proven track record in employee development and operations management. Enhanced team productivity through innovative process improvements and effective problem resolution. Skilled in data-driven decision making, fostering a culture of excellence and client engagement. Committed to driving results and optimizing workflows.
Overview
38
38
years of professional experience
Work History
Supervising Manager
Global Professional Communications
Nashville, TN
07.2025 - 10.2025
- Oversaw daily operations, ensuring compliance with company policies and industry standards.
- Managed team performance, providing mentorship and training to enhance productivity.
- Implemented process improvements that streamlined workflows and increased efficiency.
- Developed strategic initiatives to improve client engagement and service delivery.
Supervisor
USIC Locating Services
Pelham, AL
05.2005 - 09.2022
- Supervised daily operations, ensuring compliance with safety protocols and operational standards.
- Trained new team members on procedures, tools, and best practices for efficiency.
- Monitored workflow to identify bottlenecks and implemented solutions for improved productivity.
- Coordinated scheduling of tasks to optimize resource allocation and minimize downtime.
- Assisted in developing training materials for onboarding new employees, enhancing knowledge retention.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Correctional Officer
State Of Alabama Department Of Corrections
Montgomery, AL
01.1988 - 03.2004
- Supervised inmate activities, ensuring compliance with institutional regulations and safety protocols.
- Conducted regular security checks to maintain facility safety and prevent disturbances.
- Trained new correctional staff on operational procedures and emergency response protocols.
- Coordinated inmate transportation for court appearances and medical appointments, ensuring timely arrivals.
- Implemented conflict resolution techniques to de-escalate tense situations among inmates effectively.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Education
High School Diploma -
Ashville High School
Ashville, AL05.1983
Skills
- Employee development
- Innovation management
- Troubleshooting and problem resolution
- Data-driven decision making
- Operations management
- Documentation and reporting
- Talent development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Timeline
Supervising Manager
Global Professional Communications
07.2025 - 10.2025
Supervisor
USIC Locating Services
05.2005 - 09.2022
Correctional Officer
State Of Alabama Department Of Corrections
01.1988 - 03.2004
High School Diploma -
Ashville High School