Cedric Houseal
San Francisco,CA
Summary
Dynamic professional with a strong background in customer service and team building, notably at P.u.e.b.l.o. Proven ability to enhance workflow efficiency and resolve guest issues promptly. Skilled in training and mentoring, with a commitment to safety and quality in all tasks. Adept at utilizing administrative skills to support operational success. they helped me grow.
Overview
14
14
years of professional experience
Work History
Front Desk Clerk
San Francisco, CA
03.2022 - 01.2023
- Implemented process improvements that enhanced workflow efficiency and reduced wait times for guests.
- Monitored inventory of supplies, ensuring adequate resources for daily operations and guest needs.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Utilized reservation systems to handle bookings and modifications accurately.
Construction Worker
P.u.e.b.l.o.
Oakland, CA
01.2012 - 01.2013
- Operated heavy machinery to assist in site preparation and material handling.
- Followed safety protocols to ensure compliance with industry regulations and minimize hazards.
- Assisted skilled tradespeople in construction tasks, enhancing teamwork and project efficiency.
- Maintained tools and equipment, ensuring readiness for daily operations and minimizing downtime.
- Interpreted blueprints and plans to execute tasks accurately according to project specifications.
- Collaborated with team members to achieve project milestones within established timelines.
- Conducted routine inspections of work areas, identifying potential safety issues proactively.
- Delivered materials to job sites, ensuring timely availability for ongoing construction activities.
Auto Mechanic Assistant
P.u.e.b.l.o.
Oakland, CA
01.2011 - 01.2013
- Assisted in performing routine maintenance and repairs on various vehicle models.
- Learned to operate diagnostic tools and equipment for troubleshooting issues.
- Supported senior mechanics in completing service tasks efficiently and accurately.
- Maintained cleanliness and organization of the workshop environment.
Lawn Mower
Myself
Oakland, CA
04.2009 - 04.2010
- Operated various types of lawn mowers to maintain residential and commercial landscapes.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Implemented efficient mowing techniques to improve landscape aesthetics and health.
- Assisted in training new team members on proper mowing procedures and safety protocols.
- Collaborated with clients to understand specific landscaping needs and preferences.
- Monitored weather conditions to adjust mowing schedules for maximum efficiency.
- Maintained accurate records of services provided, including areas mowed and materials used.
- Improved workflow by identifying best practices for time management during lawn care tasks.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
Education
High School Diploma -
Oakland Ralph Bunche High
Oakland, CA01-2013
Skills
- Customer service
- Training and mentoring
- Team building
- Staff training
- Hospitality services
- Administrative skills
- Listening skills
- Problem-solving skills
- Cash handling
- Housekeeping
- Marketing
Timeline
Front Desk Clerk
03.2022 - 01.2023
Construction Worker
P.u.e.b.l.o.
01.2012 - 01.2013
Auto Mechanic Assistant
P.u.e.b.l.o.
01.2011 - 01.2013
Lawn Mower
Myself
04.2009 - 04.2010
High School Diploma -
Oakland Ralph Bunche High