Cei Osman
Elmhurst
Summary
Dynamic and results-oriented Leader with a proven track record in fast-paced sales environments and business development. Committed to identifying and leveraging new opportunities for a diverse clientele. Skilled in assessing client needs and implementing targeted programs to drive sales and foster client relationships.
Overview
8
8
years of professional experience
Work History
Senior Account Executive/ Manger
Richard Allen
12.2021 - 12.2022
- Collaborated with designers, marketers, and executives to increase brand awareness and client return of this men's golf apparel
- Analyzed sales and financial performances to effectively plan for increased future opportunities while identifying weak trends
- Assessed the work of competitors to best understand our brand's position in the golf apparel industry
- Effectively managed and led a sales team of 10+ people to drive company proficiency and success
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Account Manager
Barker Consulting
05.2020 - 11.2021
- Streamlined an effective lead process that generated a 75% increase in year-over-year sales volume
- Cultivated client relationships that resulted in company growth and increased productivity
Real Estate Agent
Keller Williams
05.2024 - Current
- Successfully facilitated property transactions by guiding clients through the buying and selling process, ensuring a seamless experience
- Developed strong relationships with clients, understanding their unique needs and preferences to provide personalized service
- Conducted market analysis to determine property values and establish competitive pricing strategies for listings
- Utilized advanced marketing techniques, including social media and targeted advertising, to increase property visibility and attract potential buyers
- Collaborated with mortgage brokers, inspectors, and other professionals to streamline transactions and resolve any issues promptly
Sales Manager
Optimum
05.2023 - 01.2024
- Proven ability to lead and motivate sales teams to success
- Experienced in developing and implementing effective sales training programs
- Excellent communication and presentation skills
Host - Store Manager
Buffalo Wild Wings
08.2016 - 11.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Bachelor of Arts - Journalism
Borough of Manhattan College
12.2024
Real Estate Certification -
New York Real Estate Institute
11.2023
Diploma -
FairFax HS
06.2017
Skills
- Real Estate
- Sales
- Market Analysis
- Client Relations
- Marketing
- Team Leadership
- Communication
- Presentation
- Brand Awareness
- Financial Analysis
- Health and safety regulations
- Operations management
- Food preparation
- Complaint resolution
- Customer engagement
- Employee scheduling
- Sanitation standards
- Store maintenance
Personal Information
Title: Real Estate Agent
Additionalinformation - Affiliations
YoungLife
Timeline
Real Estate Agent
Keller Williams
05.2024 - Current
Sales Manager
Optimum
05.2023 - 01.2024
Senior Account Executive/ Manger
Richard Allen
12.2021 - 12.2022
Account Manager
Barker Consulting
05.2020 - 11.2021
Host - Store Manager
Buffalo Wild Wings
08.2016 - 11.2019
Bachelor of Arts - Journalism
Borough of Manhattan College
Real Estate Certification -
New York Real Estate Institute
Diploma -
FairFax HS
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