Ceil Kelly
Southington
Summary
Detail-oriented Administrative Assistant with a proven track record in customer service, office administration, and meeting planning. Expert in enhancing workflow efficiency and fostering strong client relationships.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Town of Southington
Southington, CT
08.2013 - Current
- Coordinated scheduling and logistics for community events, enhancing participation and engagement.
- Managed office operations, ensuring efficient workflow and optimal resource allocation.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Assisted in budget tracking and expense reporting, promoting financial accountability within departments.
- Prepared meeting agendas and minutes, ensuring clarity in communication of action items.
- Conducted research for policy development, providing insights that informed strategic decision-making processes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Probate Clerk
Southington/Cheshire Probate Court
Southington/Cheshire, CT
01.1999 - 08.2013
- Processed and filed probate documents in accordance with court procedures.
- Assisted attorneys and the public with inquiries regarding probate cases.
- Maintained accurate records of court proceedings and documentation.
- Ensured compliance with state regulations for probate processes.
Education
Bachelor of Arts - Sociology
Central Connecticut State University
New Britain, CT05-2000
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Documentation and recordkeeping
- Invoice processing
- Meeting planning
- Internet research
Timeline
Administrative Assistant
Town of Southington
08.2013 - Current
Probate Clerk
Southington/Cheshire Probate Court
01.1999 - 08.2013
Bachelor of Arts - Sociology
Central Connecticut State University