Personable and resourceful individual with passion for creating welcoming retail environment. Possesses solid knowledge of inventory management and customer service, along with skills in merchandising and sales strategy. Dedicated to driving store success by fostering customer loyalty and achieving sales targets.
Develop and implement business strategies to drive growth and profitability.
Manage the salon’s budget, monitor financial performance, and analyze key metrics.
Oversee inventory management, including ordering supplies and maintaining stock levels.Recruit, train, and mentor staff to provide exceptional service and maintain a positive work culture.
Schedule and assign tasks to team members, ensuring efficient operations.
Conduct performance reviews and provide ongoing feedback and support.
Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
Address client concerns and feedback promptly and professionally.
Promote services and special offers through marketing initiatives.
Ensure compliance with health and safety regulations and maintain salon cleanliness and organization.
Oversee daily operations, including appointment scheduling and client check-in/out processes.
Stay updated on industry trends and best practices to enhance service offerings.