Summary
Overview
Work History
Education
Skills
Timeline
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Celena Crawford

Browning,MT

Summary

Dynamic and customer-focused professional with extensive experience at Glacier Peaks Casino. Expert in mixology and cash handling, I consistently enhanced guest satisfaction and streamlined operations. Proven ability to manage inventory and provide exceptional service, ensuring a welcoming atmosphere while prioritizing safety and efficiency.

Overview

6
6
years of professional experience

Work History

Bartender

Glacier Peaks Casino
10.2024 - 02.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Campground Attendant

Siyeh Cooperation
05.2024 - 09.2024
  • Increased camper satisfaction by providing friendly customer service and promptly resolving issues.
  • Reported maintenance concerns to management and performed repairs
  • Maintained grounds and common areas to promote pleasant camping experience.
  • Streamlined check-in process for campers, resulting in reduced wait times and increased efficiency.

Security Officer

Glacier Peaks Casino
12.2018 - 09.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

High School Diploma -

Great Falls High
Great Falls, MT
06-2014

Skills

  • Mixology techniques
  • Cash handling
  • Inventory management
  • Sales reporting
  • Customer service
  • Cash register operation

Timeline

Bartender

Glacier Peaks Casino
10.2024 - 02.2025

Campground Attendant

Siyeh Cooperation
05.2024 - 09.2024

Security Officer

Glacier Peaks Casino
12.2018 - 09.2023

High School Diploma -

Great Falls High

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Celena Crawford