Hi, I’m
Celena Davison
Northridge,CA
Summary
Ambitious Service Industry Worker adept in suggestively selling to increase restaurant sales and building relationships with cliental to ensure loyal consumers. Skilled at completing multiple tasks accurately and efficiently to create a positive experience for guests while upholding company standards. Recognized as a dependable team player with an eagerness to advance and learn new skills.
Overview
3
years of professional experience
Work History
Wood Ranch BBQ & Grill
Bartender
09.2022 - Current
Job overview
- Employed upselling techniques to increase nightly sales by 20%
- Maintained a clean and effective bar area by managing inventory, wiping down surfaces, cleaning and polishing glassware, and replenishing fresh ingredients
- Utilized alcohol awareness procedures while monitoring guests' behavior to prevent excessive intoxication and deescalate conflicts
Wood Ranch BBQ & Grill
Server
02.2022 - Current
Job overview
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery, and addressing customer needs promptly
- Handled challenging situations with professionalism and empathy resolving issues to the satisfaction of both guests and management
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.
Education
Academy of Art University, San Francisco, CA
Bachelor of Arts from Motion Pictures And Television; Video Editing
12.2021
University Overview
- Elected to Co-President for Student-Athlete Advisory Committee from 2020-2021
- Multi-sport NCAA Division II athlete: Volleyball and Track & Field
Skills
- Sales and Negotiation
- Hospitality and Service
- Team Development and Adaptability
- Conflict Resolution
- Interpersonal Communication
- Product and Service Knowledge
- Adobe Premiere Pro
- Google Workspace: Docs, Sheets, Slides
Timeline
Bartender
Wood Ranch BBQ & Grill
09.2022 - Current
Server
Wood Ranch BBQ & Grill
02.2022 - Current
Academy of Art University
Bachelor of Arts from Motion Pictures And Television; Video Editing
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